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Survey Data Collection Supervisor

Company: Press Ganey
Location: South Bend
Posted on: August 14, 2019

Job Description:



Survey Data Collection Supervisor



Location



IN - South Bend Office



Functional Area



Operations



Employment Status



Regular




Apply Now

About Press Ganey

Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. Celebrating 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help health care organizations reduce patient suffering and improve clinical quality, safety and the patient experience.

The primary responsibility of this position will be to supervise the daily performance of the Scanning and Commenting staff in our South Bend, IN location. They will manage the daily assignments in the Xbound system, scanning, and survey extraction. They will be responsible for performance management of Data Collection staff, ensuring productivity and quality goals are met.

Essential Duties and Responsibilities:


  • Supervise and develop Data Collection staff

  • Manage daily assignments for Xbound, scanning, and survey extraction

  • Utilize cross-training to maximize department flexibility and efficiency

  • Ensure Data Collection staff meet productivity and quality goals

    Requirements:


    • High school degree required

    • Prior experience with data collection/validation

    • Previous supervisory experience preferred

    • Ability to be on feet for an extended period of time and work in a physically fast-paced environment

      All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position.

      For more information about Press Ganey, visit our web site at pressganey.com.

      Press Ganey is committed to a diverse workforce and is an Equal Opportunity/Affirmative Action employer (Minorities/Women/Veterans/Disabled).

Keywords: Press Ganey, South Bend , Survey Data Collection Supervisor, Accounting, Auditing , South Bend, Indiana

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