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Receptionist / Opthalmic Technician

Company: Pearle Vision - Orland Park/Oakbrook Terrace
Location: Villa Park
Posted on: June 26, 2019

Job Description:

GENERAL FUNCTION: Create exceptional value in the lives of our patients by delivering legendary patient service and ensuring all patients receives the highest quality of care.-- Enthusiastically satisfy patients all the time through exceptional service. MAJOR DUTIES AND RESPONSIBILITIES-- -- -- -- -- -- -- -- -- --Greets patients without delay (within 30 seconds) when they enter the office; shows urgency in providing the highest level of--service to all patients and satisfying their needs. -- -- -- -- -- --Determines the reason for the patients visit and takes time to explain all required paperwork, tests, products and services as well as communicates the appropriate time frame. * Is attentive to details; reviews patient information carefully; shows patience and courtesy to indecisive or difficult to please patients; offers to track down answers to unfamiliar questions; consults with the Managing Doctor/Retail when necessary. * Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have. * Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses. * Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used appropriately. -- KNOWLEDGE AND SKILLS * Strong communicator and listener to patients and associates * Strong interpersonal skills (friendly, caring, patient) * Sales skills * Familiarity with computers and calculators * Strong organizational skills EDUCATION * High School Graduate or equivalent EXPERIENCE * Previous experience in customer service, retail, or optical preferred. BENEFITS: Excellent compensation including paid vacation, 1 week after the 1st year, 2 weeks after 2nd,--6 paid holidays,--and 5 paid sick days, paid birthday,--as well as medical benefits. The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description.-- The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their jobPandoLogic.Category: Administrative, Keywords: Receptionist

Keywords: Pearle Vision - Orland Park/Oakbrook Terrace, South Bend , Receptionist / Opthalmic Technician, Administration, Clerical , Villa Park, Indiana

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