Service Writer

Company: Thor Motor Coach
Location: Wakarusa
Posted on: May 15, 2022

Job Description:

Thor Motor Coach is seeking an outgoing, hardworking, detail orientated Customer Service Representative to become a Service Advisor at our Wakarusa factory service center. The ideal candidate will be responsible for communicating with our factory service customers during the repair process. The Service Advisor will keep the customer apprised of the work progress and addresses any questions or concerns that may arise during their visit.

Job Duties:
Meet and confer with retail customers
Assist in scheduling customer appointments
Tracking repairs on customer units in service
Documenting and maintaining repair records
Provide excellent overall customer service

Requirements:
RV experience necessary
Prior experience as a Service Writer preferred
Experience dealing with elevated situations
Great communication and people skills
Proficient in Microsoft
Great organizational skills
Good problem solving skills

Working Conditions:
Work in both office and outdoor environments
Wears professional ,job appropriate attire in the workplace

Pre-employment drug screen required.
EOE

Keywords: Thor Motor Coach, South Bend , Service Writer, Advertising , Wakarusa, Indiana