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Remote Escalation Support Engineer

Company: VirtualVocations
Location: South Bend
Posted on: September 21, 2022

Job Description:

A telecommunication systems and software company is filling a position for a Remote Escalation Support Engineer.

Core Responsibilities Include:
Solving complex networking problems and helping customers do better
Acting as a conduit for customer and field escalations into R&D team for resolution
Coordinating with test and development teams on a need basis
Position Requirements Include:

5+ years of experience
Bachelor's/ Master's degree in Computer Science (or equivalent)
Strong Routing, Switching or SDN/NFV or 5G experience
Hands-on Experience on real-world topologies

Keywords: VirtualVocations, South Bend , Remote Escalation Support Engineer, Engineering , South Bend, Indiana

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