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Client Success Manager

Company: Aunalytics
Location: South Bend
Posted on: February 24, 2021

Job Description:

Who We Are:Aunalytics provides a leading-edge cloud platform, where businesses run their core applications on secure, high performance computing infrastructure, create integrated data-marts using enterprise analytics software, and gain on-demand access to technology and data science experts to develop algorithms that drive digital transformation.Position Overview:As a Client Success Manager, you will serve as the primary client liaison between external client contacts and our internal Data Solutions Team.--You will be responsible for building and maintaining strong client relationships; serving as the day-to-day contact for all client inquiries (including set up and ongoing support).--The work you do will ensure the timely and successful delivery of our solutions. Essential Duties & Responsibilities:* Build and maintain relationships with internal and external clients* Troubleshoot internal and external client issues* Onboard new clients* Provide ongoing support for new and existing solutions* Facilitate collaborative team environment* Work cross-functionally across the organization advocating on behalf of our clientsRequired Skills:* Bachelor's Degree* Ability to multi-task, set expectations, and effectively manage time* Strong organization skills and attention to detail* Strong project management skills* Resourceful in getting things done, self-starter, innovator, and productive working independently or collaboratively - ours is a fast-pace entrepreneurial environment with performance expectations and deadlines* Ability to learn quickly and contribute ideas that make the team, processes, and solutions better* Excellent written and verbal communication skills, with a proven ability to communicate your ideas (verbal and written) so that team members and clients can understand them* Ability to defend your professional decisions and organize proof that your ideas and processes are correct* Share our values: growth, relationships, integrity, and true gritWhat's in it for You?* Opportunity to work with a rapidly expanding tech company in the booming field of data science and cloud computing, alongside some of the brightest minds in the industry. * Opportunity to work with cutting-edge technology in a casual, fun environment * Opportunity to be a part of a local company committed to making a difference in our community Chance to work with a rapidly expanding tech company * Flexible schedule and paid time off * Free snacks and an unlimited supply of coffee * Social events such as happy hours, game nights, holiday parties, birthday celebrations, movie days, ice cream sundae bars, fancy coffee carts, company softball team, etc. * Competitive salary and benefits package including health, vision, dental, and life insurance

Keywords: Aunalytics, South Bend , Client Success Manager, Executive , South Bend, Indiana

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