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Global Information Systems Manager, Brand and Digital Marketing - Remote

Company: Whirlpool
Location: Benton Harbor
Posted on: April 8, 2021

Job Description:

Requisition ID: 41352 Whirlpool Corporation is consistently recognized by Fortune Magazine as one of the World's Most Admired Companies. Our values are the driving force behind everything we do. Respect, integrity, diversity and inclusion, teamwork and the spirit of winning propel our teams to excellence. Get to know us and see what it's like to be part of the world's leading major home appliance company. FUNCTION OVERVIEW: Currently, we are seeking qualified candidates for a Global information Systems (GIS) Manager - Brand and Digital Marketing to join our GIS - Global Information Systems organization. The Global information Systems organization is looking for an Information Technology (IT) Manager with a balanced business and technology profile that leads efforts related to Brand Strategy, direct-to-consumer (D2C) and Digital Marketing business model deployments and improvements across the region. The ideal candidate will have an excellent understanding of the business and technical perspectives of Brand Strategy, Digital Marketing, eCommerce, MarTech, AdTech and CreativeTech architecture design and deployment, and a clear understanding on how to match the technical implementation to measurable business results. This person will also be accustomed to work with cross-functional stakeholders and be able to embed all business requirements into the technical design. To be successful in this role, the person will need to have a business mindset, continuously demonstrate end to end accountability, be business outcome focused, be knowledgeable on the architecture and design of digital ecosystems, highly proactive and have good experience in agile methodologies. JOB RESPONSIBILITIES: The position will have the main responsibility of partnering with various business and IT stakeholders, at a global and regional level, to create and drive Whirlpool's strategic direction for Brand Strategy, D2C, and Digital Marketing. The goal is to ensure an ecosystem of fit-for-purpose digital platforms that allows Whirlpool to achieve its business results. Other key elements of this role are to ensure our digital environments are stable, agile, functional, and scalable while leveraging reusable assets to ensure compliance with security and data privacy standards. The ecosystem is end-to-end covering eCommerce, websites and apps, Product Information Management, Social Media, Digital Asset Management, Content Management, Paid Media / Advertising, Consent Management, back-end integration (SAP ERP/CRM), advanced analytics readiness, third-party integrations, amongst others. The position will have accountability on the technical deployment, evolution and operations support of all topics related to scope of responsibility.

  • Support the alignment and execution of Whirlpool's strategic imperatives and the enablement of digital capabilities related to each imperative within scope
  • Own the delivery of business results for assigned scope
  • Help to build and maintain a world class digital ecosystem and support the digital transformation of the company
  • Lead the development of technology strategy and solution roadmap, the technical design of solution architecture, the evaluation of short- and long-term technology solutions
  • Work and align with internal, external and global sponsors on key changes, priorities and strategies to meet Whirlpool business needs and drive business value
  • Assist in developing project delivery strategy, testing strategy, and deployment strategy - ensures an agile delivery approach using SAFe agile and DevOps processes and methodologies
  • Be responsible not only for the execution and successful implementation of new tools and platforms, but also to maintain those systems by implementation enhancements, MOB and ensuring proper issue and incidents are solved
  • Manages / leads multiple suppliers and maintains strong relationships.
  • Ensure all incidents, requests, changes and problems are address according to Whirlpool standards
  • Manage operational activities supporting the business functions applications and infrastructure, to establish sustainable plans for end user training / change management and to manage projects and enhancements through the value chain pipeline
  • Plan, monitor and control a well thought through project and operations budget that is aligned with business performance
  • Mentor, coach and provide direction to direct/indirect team members In summary, this role is to be a trusted partner, point of contact, to ensure the satisfaction of the technical needs as a subject matter expert (SME) of Brand and Digital Marketing business models to translate business processes into technology roadmaps, projects, operational, and continuous improvement solutions in partnership with development and architecture teams, technical SMEs, and internal or external vendors. MINIMUM REQUIREMENTS:
    • Bachelor's Degree in Engineering, Computer Science or Information Systems
    • 5+ years' experience in fields of Digital Marketing or eCommerce in an IT department PREFERRED REQUIREMENTS:
      • MBA or Master's degree
      • Agile and Project Management certifications
      • Prior experience implementing and utilizing MarTech, AdTech and CreativeTech tools and technologies such as Content Management Systems, Digital Asset Management, Product Information Management, Paid Advertising/Media and DMP solutions, Social Media platforms, etc.
      • SAP Hybris, VTEX, Adobe Experience Manager, Adobe Campaign, Adobe Analytics, Adobe Creative Cloud, Workfront, Informatica PIM
      • Interpersonal savvy, the ability to learn on the fly and drive results
      • Executive presence including excellent oral and written communication skills
      • Business acumen, coupled with the ability to communicate findings to both business and IT leaders in a way that can influence how organizations approach business challenges
      • Experience using different types of technologies, data architecture, integrations, testing and deployments RSRWH RSRWH About us Whirlpool Corporation (NYSE: WHR) is the world's leading kitchen and laundry appliance company, with approximately $20 billion in annual sales, 77,000 employees and 59 manufacturing and technology research centers in 2019. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit and other major brand names in nearly every country throughout the world. Additional information about the company can be found at whirlpoolcorp.com At Whirlpool Corporation, we believe that all people matter. Celebrating diversity and including thousands of perspectives empower us to create products that blend into every concept of home. Whirlpool Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Nearest Major Market: Niles Nearest Secondary Market: South Bend Job Segment: Branding, Information Systems, Information Technology, IT Manager, Brand Manager, Marketing, Technology

Keywords: Whirlpool, South Bend , Global Information Systems Manager, Brand and Digital Marketing - Remote, Executive , Benton Harbor, Indiana

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