Quality Manager
Company: Masterbilt Incorporated
Location: South Bend
Posted on: August 7, 2022
Job Description:
Description:
Overall Purpose: Why the Job Exists & What You Will Do: The Quality
Manager provides leadership and guidance for the department, works
to improve core processes, and manage projects. They will accept
ownership of ensuring the staff is developed in all quality
assurance functions. This person also works to develop a clear
understanding of the business and technical aspects of the quality
assurance function in order to support the entire organization.
Essential Job Functions & Expected Outcomes: Your Accountabilities
in the Role
- Exhibit strong communication and problem-solving skills while
leading the Quality department toward company goals and
objectives.
- Identify areas of continuous improvement within the quality
department and in the Quality Management System.
- Maintain existing quality management system and develop quality
and inspection planning, monitor suppliers and manufacturing
processes, and develop inspection and testing systems and methods
for data collection, analysis and reporting.
- Direct generation of First Article Inspection (FAI) Reports,
manufacturing and process certs, and Root Cause and Corrective
Actions. Interact with customers as needed.
- Manage, supervise and oversee the training, qualification and
workload of Inspection and Quality Assurance personnel.
- Provide leadership to achieve operational excellence through
the processes of inspection planning, in process and final
inspection surveillance, analysis of data, corrective action and
continual improvement.
- Train team members in QMS system and maintain training
records.
- Manage internal and external audits for customers and
third-party audits to attain required certifications. Work with all
departments to ensure processes are followed to meet audit
standards.
- Maintain Calibration of Measuring and test equipment in all
areas and maintaining records.
- Be involved in new product development and review all new jobs
for proper documentation and that the customer's needs are being
addressed, as well as identifying gaging needs for new as well as
existing work.
- Work with customers on deviation approvals for dimensional and
cosmetic issues, discuss possible engineering changes to improve
part manufacturability, and address any concerns on shipping
preservation issues or part quality.
- Assure and assist in the timely completion of part quality
documentation requirements, including but not limited to: ballooned
drawings, inspection check sheets, SPC charts, process flow
diagrams, process failure mode and effects analysis', process
control plans, dimensional layout requirements, part submission
warrants, capability study, and measurement system analysis.
- Maintains quality related documents and work instructions for
all company processes.
- Maintains safe operations by adhering to safety procedures, and
regulations. The job criteria may include other duties,
responsibilities and activities, which may change or be assigned at
any time with or without notice. Requirements:
Position Requirements:
- Education: High school or equivalent
- Experience: Minimum of two years in a leadership role required
Minimum of two years in an aerospace industry required Minimum of
two years in Quality Assurance/Quality Audits/Quality Management
required Previous experience in NADCAP preferred
- Functional Skills: Knowledge of CMM programming, use and
supporting software Knowledge of APQP requirements Knowledge of
AS9100, ISO13485, and ISO 9001:2015 requirements preferred Ability
to work closely with all business processes and functions Strong
independent thinking, strong organizational and planning abilities
and excellent analytical and problem-solving skills are essential
Ability to train, teach and mentor subordinates to develop a strong
team Ability to define, drive and implement change
- Certification(s): N/A
- Technology Aptitude/Skills: Technical Capacity, Organizational
skills, problem solving/Analytical, Time Management and attention
to detail.
- Language Skills: Excellent verbal and written communication,
strong ability to create/write work instructions and train
others.
- Leadership/Behaviors: Solid collaboration skills, ability to
listen to ideas, others, and implement the best enhancements,
ability to work with others, be open minded to ideas and try new
things. Ability to be positive, conceptualize, and initiate
projects effectively. Versatility/flexibility is also key to
perform various portions of multiple projects.
- Culture Match Behaviors: Respectful, honest, and steady
personality who handles situations with optimism yet holds people
accountable; good listener who can be flexible and invoke great
ideas to make the best decisions and agile to move from project to
project, or department, to help the organization grow and develop.
Core Values that Apply to All Positions:
- Safety Focused
- Tenacity
- Hard Work
- Selflessness
- Teamwork
- Peaceful Coexistence
- Patience
- Perseverance Equipment Used:
- This role routinely uses standard office equipment such as
computers, phones, electronic devices, photocopiers, filing
systems/cabinets and fax machines.
- This role routinely uses quality inspection related tools and
equipment. Physical Requirements to Perform Essential Functions:
- Ability to operate a motor vehicle, as required for travel in
the role
- Ability to stand for up 6-8 hours in one session
- Ability to sit at desk for 2+ hours per day
- Ability to operate keyboard and view computer screen as needed
throughout the day
- Ability to write ideas/information in a logical flow as needed
throughout the day
- Ability to read and respond on an on-going basis daily due to
nature of the work, throughout the day
- Ability to communicate with others via phone, in-person, and
computer on-going
- Ability to listen to customers, employees and peers,
problem-solve, and respond accordingly
- Ability to read, write and speak English fluently
- Ability to sit, stand, walk, bend, stoop, kneel, crouch, reach,
squat, twist, push, pull, and carry items frequently
- Lifting up to 35 lbs. sporadically Environmental Conditions &
Travel:
- The employee is regularly exposed to an office and
manufacturing environment with moderate noise. The employee is
occasionally required to wear suitable Personal Protective
Equipment while visiting manufacturing departments, such as safety
glasses.
- This position may face inclement weather conditions when
traveling.
- Travel: Limited, less than 5% PI186941466
Keywords: Masterbilt Incorporated, South Bend , Quality Manager, Executive , South Bend, Indiana
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