Company: International Car Wash Group
Location: Saint Joseph
Posted on: September 21, 2022
International Car Wash Group (CWG) is the world's largest local car
wash conglomerate - with over 150 sites in the US, operating under
Car Wash USA Express, Goo-Goo 3 Minute Express Wash, Mister B's
Express Wash, The Wash Factory and Supersonic.
The ICWG Family is hiring customer service fanatics!
People person? Outgoing and positive attitude? Our employees are
successful with all backgrounds and experience levels. ICWG offers
every customer a combination of wash quality, speed and value for
the money. The job is similar to restaurants or retail
The Site Manager directs the overall activity of a car wash
location through leading, motivating and developing a site team
that delivers a quality customer experience, while being
accountable for achieving financial site-specific goals and
- 1-3 years of supervisory experience in a retail or service
- Degree or certification preferred.
- Mechanical and chemical knowledge preferred
- Customer service or retail management experience
- Excellent written and verbal communication skills
- Proficient computer skills including Microsoft Office
- Drives quality and excellent customer service through the daily
management of employees and site programs. Effectively answers all
customer questions and handles complaints.
- Manages sales and volume at the site level by directing on-site
sales & promotional efforts. Prepares daily deposits, safe
reconciliation, and other reports, as required.
- Leads recruiting, hiring and retention efforts for site team.
Responsible for ensuring proper staffing and scheduling for
assigned location. Ensures all training and development of site
staff to company standards. Appropriately addresses employee
performance issues and recognizes good performance.
- Monitors and manages site through cleanliness, value, equipment
operation and service. Ensures daily openings and closings are on
schedule and standards and procedures are maintained.
- Creates and promotes a safe and positive work environment while
effectively executing the company safety program.
Keywords: International Car Wash Group, South Bend , Site Manager, Executive , Saint Joseph, Indiana
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