Director, Nurse Family Partnership Operations - Northern Indiana - FT
Company: GOODWILL INDUSTRIES GROUP
Location: South Bend
Posted on: January 26, 2023
Job Location: Corporate Office - South Bend, IN
Position Type: Full Time
Education Level: Graduate Degree
Salary Range: Undisclosed
Travel Percentage: Up to 50%
Job Shift: Day
Job Category: Nonprofit - Social Services
Nurse-Family Partnership, a maternal and early childhood home
visiting program, fosters long-term success for first-time moms,
their babies, and society. Nurse-Family Partnership's maternal
health program introduces vulnerable first-time parents to caring
maternal and child health nurses. This program allows nurses to
deliver the support first-time moms need to have a healthy
pregnancy, become knowledgeable and responsible parents, and
provide their babies with the best possible start in life.
Nurse-Family Partnership is a research-based program that has been
demonstrated to significantly improve critical outcomes for at-risk
women and their children who receive services in local communities.
Beginning with nurse home visits that occur during pregnancy and
continue until the child is age two, nurse home visitors provide
coaching and support to first-time expectant mothers. The Director
of NFP Operations works within the local, state and national
community, and Goodwills structure, to assure that the NFP program
is implemented in accordance with established guidelines and
contract requirements. The role of the Director is to assure
fidelity to the NFP model, develop and support sustainable funding
and enlist community support of NFP throughout Northern Indiana by
working with NFP National Service Office, Goodwill leadership,
nurse leadership team, and community leaders. This role
demonstrates behaviors consistent with the mission, vision, and
values of Goodwill of Michiana. This position reports to the Vice
President of Workforce Development Services, who evaluates
Essential Job Functions:
- Knows and understands the Goodwill Mission: Strengthen
communities by empowering individuals and families through
education, training and job placement.
Staffing and Education
- Oversee and work with Nurse Supervisors to ensure qualified,
competent, and effective staff are recruited and retained.
- Ensure that all NFP staff receive opportunities for
- Support supervisors in assessing knowledge and skills of home
visitors and support staff and in developing strategies to optimize
strengths and address gaps.
- Provide adequate orientation, professional development
opportunities and study time to remediate gaps in necessary
knowledge and skill.
- Assist Supervisors in monitoring caseload building and
- Provide useful developmental feedback and identify performance
issues (if any); assist Nurse Supervisors to develop and implement
a plan to resolve issues with NFP staff.
- Build confidence and skill of NFP staff.
Budgets, Contracts, and Collaborations
- Participate in preparing and monitoring the budget to ensure
appropriate use of funds.
- Plan and expend budget to ensure compliance with contract
- Fulfill all NFP contracts.
- Work proactively with local, state, and national issues and
organizations that affect sustainability of program. This includes
but is not limited to the U.S. Department of Health & Human
Services, Indiana State Department of Health, Indiana Family &
Social Services Administration, local health departments, hospitals
and hospital systems, referral organizations, funding
organizations, and maternal and early childhood development
- Actively participate in all NFP community advisory board
Community Awareness and Referrals
- Develop and maintain community referral sources for the NFP
- Guide development of work procedures and implementation of the
- Ensure infrastructure of space, computers, furniture, phones,
- Develop an adequate budget for appropriate materials, gifts,
and incentives for program clients.
- Manage organizational structure and systems adequately so that
nursing supervisors can focus attention on nursing teams.
Quality Improvement and Evaluation
- Lead quality improvement efforts of NFP.
- Read and interpret reports; share appropriately with home
visitors, management team and partners.
- Ensure implementation of quality improvement strategies, based
on local and national NFP data.
- Develop methods for ongoing assessment of staff development
needs; compare available data to structure appropriate continuing
education and guidance of staff.
- Provide routine surveillance of potential client care
incidents; ensure prompt reporting of adverse outcomes, consistent
with Goodwill policies and procedures. Note: This would include
infant deaths, removal by CPS, serious injury or death due to
interpersonal violence, assaults on home visitors, and so on none
of which are related to client care provided byhome
- Participate in evaluating implementing agency outcomes and
Create and Maintain NFP Culture
- Develop and maintain relationships based on trust, support and
growth with team colleagues and community members, as well as with
NFPs National Service Office.
- Ensure that supervision of all staff utilizes principles and
concepts of motivational interviewing, coaching and reflective
practice (modeling therapeutic relationships, change theory,
self-efficacy, client-centered, and strength-based,
- Implement regular reflective practice supervision with nursing
- Ensure that own reflective practice and ongoing professional
and personal development needs are addressed.
- Ensure rewards and incentives are aligned with goals of
- Effectively assist nurse supervisors in analyzing complex
problems and staff and client situations.
- Establish and ensure guidelines supporting work/life balance
QualificationsPOSITION QUALIFICATIONS AND SPECIFICATIONS:
- Masters degree in Public Administration, Non-Profit Management,
Nursing (MSN) or closely related field required for example, MPH,
MHA, MSW, or DNP.
- Minimum 5 years of experience working in public/community
health, including 3 years in supervision or program
- Demonstrated leadership in managing maternal/child health
services, particularly in community setting.
- Skilled program supervisor with track record of developing
trusting relationships at all levels.
- Ability to lead staff in operation of community health programs
- Ability to work effectively with diverse populations,
communities, and organizations.
- Experience establishing and maintaining a professional network
of community resources, health care providers and others.
- Working knowledge of basic Microsoft Office products and the
Internet and ability to acquire new computer skills.
- Desire to embrace technology solutions.
- Superior communication skills (written and verbal).
- Ability to analyze and interpret data, seek additional
information, and make necessary adjustments to assure achievement
of program goals.
- Ability to assess policy and procedure and its effect on
- Ability to embrace change positively and function effectively
as a member of a leadership team.
- Demonstrated ability to plan and organize programs; good
judgment in independent decision-making and in seeking advice of
management team and/or staff.
- Familiar with national trends and Evidence Based Practice (EBP)
in maternal child health and home visitation.
- Experience training and developing staff.
- Strong management skills with a servant leadership style
compatible with Goodwills Principles-based management
- Telephone/Smart phone
- Fax Machine
Keywords: GOODWILL INDUSTRIES GROUP, South Bend , Director, Nurse Family Partnership Operations - Northern Indiana - FT, Executive , South Bend, Indiana
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