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Director, Nurse Family Partnership Operations - Northern Indiana - FT

Location: South Bend
Posted on: January 26, 2023

Job Description:

Job Details
Job Location: Corporate Office - South Bend, IN
Position Type: Full Time
Education Level: Graduate Degree
Salary Range: Undisclosed
Travel Percentage: Up to 50%
Job Shift: Day
Job Category: Nonprofit - Social Services

DescriptionJob Objective:
Nurse-Family Partnership, a maternal and early childhood home visiting program, fosters long-term success for first-time moms, their babies, and society. Nurse-Family Partnership's maternal health program introduces vulnerable first-time parents to caring maternal and child health nurses. This program allows nurses to deliver the support first-time moms need to have a healthy pregnancy, become knowledgeable and responsible parents, and provide their babies with the best possible start in life.
Nurse-Family Partnership is a research-based program that has been demonstrated to significantly improve critical outcomes for at-risk women and their children who receive services in local communities. Beginning with nurse home visits that occur during pregnancy and continue until the child is age two, nurse home visitors provide coaching and support to first-time expectant mothers. The Director of NFP Operations works within the local, state and national community, and Goodwills structure, to assure that the NFP program is implemented in accordance with established guidelines and contract requirements. The role of the Director is to assure fidelity to the NFP model, develop and support sustainable funding and enlist community support of NFP throughout Northern Indiana by working with NFP National Service Office, Goodwill leadership, nurse leadership team, and community leaders. This role demonstrates behaviors consistent with the mission, vision, and values of Goodwill of Michiana. This position reports to the Vice President of Workforce Development Services, who evaluates performance annually.
Essential Job Functions:

  • Knows and understands the Goodwill Mission: Strengthen communities by empowering individuals and families through education, training and job placement.

    Staffing and Education

      • Oversee and work with Nurse Supervisors to ensure qualified, competent, and effective staff are recruited and retained.
      • Ensure that all NFP staff receive opportunities for professional development.
      • Support supervisors in assessing knowledge and skills of home visitors and support staff and in developing strategies to optimize strengths and address gaps.
      • Provide adequate orientation, professional development opportunities and study time to remediate gaps in necessary knowledge and skill.
      • Assist Supervisors in monitoring caseload building and maintenance.
      • Provide useful developmental feedback and identify performance issues (if any); assist Nurse Supervisors to develop and implement a plan to resolve issues with NFP staff.
      • Build confidence and skill of NFP staff.

        Budgets, Contracts, and Collaborations

          • Participate in preparing and monitoring the budget to ensure appropriate use of funds.
          • Plan and expend budget to ensure compliance with contract agreements.
          • Fulfill all NFP contracts.
          • Work proactively with local, state, and national issues and organizations that affect sustainability of program. This includes but is not limited to the U.S. Department of Health & Human Services, Indiana State Department of Health, Indiana Family & Social Services Administration, local health departments, hospitals and hospital systems, referral organizations, funding organizations, and maternal and early childhood development providers.
          • Actively participate in all NFP community advisory board meetings.

            Community Awareness and Referrals

              • Develop and maintain community referral sources for the NFP program.
              • Guide development of work procedures and implementation of the program.
              • Ensure infrastructure of space, computers, furniture, phones, etc.
              • Develop an adequate budget for appropriate materials, gifts, and incentives for program clients.
              • Manage organizational structure and systems adequately so that nursing supervisors can focus attention on nursing teams.

                Quality Improvement and Evaluation

                  • Lead quality improvement efforts of NFP.
                  • Read and interpret reports; share appropriately with home visitors, management team and partners.
                  • Ensure implementation of quality improvement strategies, based on local and national NFP data.
                  • Develop methods for ongoing assessment of staff development needs; compare available data to structure appropriate continuing education and guidance of staff.
                  • Provide routine surveillance of potential client care incidents; ensure prompt reporting of adverse outcomes, consistent with Goodwill policies and procedures. Note: This would include infant deaths, removal by CPS, serious injury or death due to interpersonal violence, assaults on home visitors, and so on none of which are related to client care provided byhome visitors.
                  • Participate in evaluating implementing agency outcomes and interventions.

                    Create and Maintain NFP Culture

                      • Develop and maintain relationships based on trust, support and growth with team colleagues and community members, as well as with NFPs National Service Office.
                      • Ensure that supervision of all staff utilizes principles and concepts of motivational interviewing, coaching and reflective practice (modeling therapeutic relationships, change theory, self-efficacy, client-centered, and strength-based, solution-focused approaches).
                      • Implement regular reflective practice supervision with nursing leadership team.
                      • Ensure that own reflective practice and ongoing professional and personal development needs are addressed.
                      • Ensure rewards and incentives are aligned with goals of program.
                      • Effectively assist nurse supervisors in analyzing complex problems and staff and client situations.
                      • Establish and ensure guidelines supporting work/life balance with staff.

                        QualificationsPOSITION QUALIFICATIONS AND SPECIFICATIONS:

                        • Masters degree in Public Administration, Non-Profit Management, Nursing (MSN) or closely related field required for example, MPH, MHA, MSW, or DNP.
                        • Minimum 5 years of experience working in public/community health, including 3 years in supervision or program management.
                        • Demonstrated leadership in managing maternal/child health services, particularly in community setting.
                        • Skilled program supervisor with track record of developing trusting relationships at all levels.
                        • Ability to lead staff in operation of community health programs and initiatives.
                        • Ability to work effectively with diverse populations, communities, and organizations.
                        • Experience establishing and maintaining a professional network of community resources, health care providers and others.
                        • Working knowledge of basic Microsoft Office products and the Internet and ability to acquire new computer skills.
                        • Desire to embrace technology solutions.
                        • Superior communication skills (written and verbal).
                        • Ability to analyze and interpret data, seek additional information, and make necessary adjustments to assure achievement of program goals.
                        • Ability to assess policy and procedure and its effect on program development.
                        • Ability to embrace change positively and function effectively as a member of a leadership team.
                        • Demonstrated ability to plan and organize programs; good judgment in independent decision-making and in seeking advice of management team and/or staff.
                        • Familiar with national trends and Evidence Based Practice (EBP) in maternal child health and home visitation.
                        • Experience training and developing staff.
                        • Strong management skills with a servant leadership style compatible with Goodwills Principles-based management philosophy.

                          EQUIPMENT USED:

                          • Computer/internet/email
                          • Telephone/Smart phone
                          • Photocopier
                          • Fax Machine
                          • Automobile

Keywords: GOODWILL INDUSTRIES GROUP, South Bend , Director, Nurse Family Partnership Operations - Northern Indiana - FT, Executive , South Bend, Indiana

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