Account Manager

Company: The Shyft Group
Location: Middlebury
Posted on: March 15, 2023

Job Description:

As an Account Manager on our team based at our facility in Bristol, IN, you will be responsible for developing & implementing effective strategies and aiming to exceed customer expectations in product solutions & deliveries, the Account Manager can position our customers & Utilimaster to improve growth, profitability, & net operating income. To be successful in this role the Account Manager must strive to maintain a high level of client satisfaction; build relationships with existing points of contact to encourage new and repeat business opportunities. What You'll Be Doing

• By utilizing a customer-centered approach, assist in developing and creating product innovation that compels the OEM account, dealer network and end consumer to buy Utilimaster chassis.
• Understand culture, product portfolio, competitive position, financial state, and organization structure of appointed account. Engage and monitor market trends as they relate to the account.
• Generate, develop, and implement value added business opportunities.
• Assist in managing and implementing business development plans, sales forecasts, and strategies.
• Build relationships with all key decision makers at appointed accounts.
• Function as the liaison between company and the appointed account in all areas: Sales, Engineering, Purchasing, & Production. Responsible for tracking, reporting, & follow-up regarding issues & opportunities.
• Negotiate pricing and/ or contracts that are profitable for the appointed account and the company.
• Serve as the liaison between the customer and the company to ensure effective support and responsiveness to customer concerns. Make recommendations within the company to improve service and relationships with the customer(s).
• Always demonstrate the highest ethical standards. Establish & create a team mindset of exceptional responsiveness, quality, & service to the organization & customers.
• Additional duties and responsibilities as assigned. Required Qualifications:
  
  • Bachelor's degree required.
  • Minimum of 2-5 years of related experience
  • Sales experience and/or account management experience with a proven track record of meeting or exceeding profitable growth targets.
  • Seasoned negotiation, project, and account management skills.
  • Must demonsrate a track record of profitable growth and building strong customer relationships. What Makes You Stand Out:
    
    • Ability to develop and maintain strong relationships at all levels with the customer and within Utilimaster. Ability to identify & influence decision makers to achieve results.
    • Excellent written and verbal communications skills. Capable of delivering successful presentations to individuals and/ or groups at all organizational levels.
    • Strong organizational skills: ability to keep track of and report on activity. Sound judgment with the ability to make timely, and sometimes difficult, decisions. Proven ability to handle multiple projects and meet deadlines. Versatile, flexible, and a willingness to work within changing priorities.
    • Commitment to excellence and high standards. Leads by positive example. Ensures high ethical standards are strictly adhered to.
    • Proficient in Microsoft Office - Word, Excel, Outlook, Projects, PowerPoint. Strong problem solving and analytical skills. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law.

Keywords: The Shyft Group, South Bend , Account Manager, Executive , Middlebury, Indiana