Revenue Cycle Manager
Company: Orthos
Location: South Bend
Posted on: May 21, 2023
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Job Description:
Position Overview:As a Revenue Cycle Manager, you will manage
one of our back-end revenue cycle teams to ensure that the
healthcare practices we serve are accurately and quickly reimbursed
for their services; thus increasing revenue and decreasing the time
providers spend on administrative functions, which means more time
devoted to patient care.Essential Duties &
Responsibilities:LeadershipLead, coach, mentor, train, manage, and
hold accountable a team Patient Account Representatives to deliver
high quality, reliable, efficient revenue cycle servicesBuild
strong relationships with the providers we serve, establishing
yourself as a trusted partnerIdentify, measure, and report on key
performance indicators such as quality, timeliness, and client
experienceIdentify and design opportunities for team training and
skills advancement, promoting an environment of knowledge
sharingIdentify, design, and implement process improvements;
continually look for better ways to serve our clients; staying
abreast of new trends, developments, technologies, and best
practicesRevenue CycleTriage, assign staff to work, and track
status of claims that are returned for more information or other
hold reasonsWork with the Orthos leadership team to implement
controls and initiatives to reduce number of claims in hold and
overall A/RManage performance of staff with reference to claims
worked in holdDirectly execute remediation for complex, high-dollar
claims (work claims by exception)Coordinate with Accounts Payable
and Coding staff as needed to diagnose and resolve issuesProvide
guidance and operational approvals to billing and pre-cert staff,
escalating to Sr. Director, Revenue Cycle as appropriateIdentify
any points of friction in the revenue cycle process and resolve
themPreferred Skills:Bachelor's Degree in healthcare
administration, business administration, or related field
preferred, but not required5+ years of experience in healthcare
revenue cycle management, including experience managing billing and
collections staffStrong knowledge of healthcare billing and revenue
cycle processes and regulationsExperience with electronic medical
records and billing systemsDemonstrated ability to solve complex
problems that require input from various stakeholder in innovative
waysExcellent analytical skills, with the ability to analyze data
and identify trends and opportunities for improvementStrong
communication and interpersonal skills, with the ability to work
effectively with all levels of an organizationAbility to manage
multiple projects and priorities simultaneously
Keywords: Orthos, South Bend , Revenue Cycle Manager, Executive , South Bend, Indiana
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