Revenue Cycle Manager

Company: Orthos
Location: South Bend
Posted on: May 21, 2023

Job Description:

Position Overview:As a Revenue Cycle Manager, you will manage one of our back-end revenue cycle teams to ensure that the healthcare practices we serve are accurately and quickly reimbursed for their services; thus increasing revenue and decreasing the time providers spend on administrative functions, which means more time devoted to patient care.Essential Duties & Responsibilities:LeadershipLead, coach, mentor, train, manage, and hold accountable a team Patient Account Representatives to deliver high quality, reliable, efficient revenue cycle servicesBuild strong relationships with the providers we serve, establishing yourself as a trusted partnerIdentify, measure, and report on key performance indicators such as quality, timeliness, and client experienceIdentify and design opportunities for team training and skills advancement, promoting an environment of knowledge sharingIdentify, design, and implement process improvements; continually look for better ways to serve our clients; staying abreast of new trends, developments, technologies, and best practicesRevenue CycleTriage, assign staff to work, and track status of claims that are returned for more information or other hold reasonsWork with the Orthos leadership team to implement controls and initiatives to reduce number of claims in hold and overall A/RManage performance of staff with reference to claims worked in holdDirectly execute remediation for complex, high-dollar claims (work claims by exception)Coordinate with Accounts Payable and Coding staff as needed to diagnose and resolve issuesProvide guidance and operational approvals to billing and pre-cert staff, escalating to Sr. Director, Revenue Cycle as appropriateIdentify any points of friction in the revenue cycle process and resolve themPreferred Skills:Bachelor's Degree in healthcare administration, business administration, or related field preferred, but not required5+ years of experience in healthcare revenue cycle management, including experience managing billing and collections staffStrong knowledge of healthcare billing and revenue cycle processes and regulationsExperience with electronic medical records and billing systemsDemonstrated ability to solve complex problems that require input from various stakeholder in innovative waysExcellent analytical skills, with the ability to analyze data and identify trends and opportunities for improvementStrong communication and interpersonal skills, with the ability to work effectively with all levels of an organizationAbility to manage multiple projects and priorities simultaneously

Keywords: Orthos, South Bend , Revenue Cycle Manager, Executive , South Bend, Indiana