Sr. Director, Technical Program Management - Card Modernization - Capital One
Company: Capital One
Location: South Bend
Posted on: April 24, 2024
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Job Description:
Center 1 (19052), United States of America, McLean, VirginiaSr.
Director, Technical Program Management - Card ModernizationAre you
interested in leading programs that deliver on critical business
goals and build large scale products & platforms? About Capital
One: At Capital One, we're changing banking for good. We were
founded on the belief that no one should be locked out of the
financial system. We're dedicated to helping foster a world where
everyone has an equal opportunity to prosper. We're a bank, but we
don't think like one. We're always thinking about what's next,
about how we can innovate and inspire, and about how we can develop
the tools our customers need to improve their financial lives - by
leveraging best in class technology. That's where you come in.
About the team: With a team of energized and innovative
technologists at the heart of Capital One's Card Business, Core
Modernization is transforming Capital One's Card platform with the
latest technology while delivering best-in-class services to our
customers. More recently, we have invested heavily in modern
technology stacks and in using our technology to differentiate, not
just to operate. We experiment and innovate leveraging the latest
technologies, engineer breakthrough customer experiences, and bring
simplicity and humanity to our customers. We are now seeking a
Senior Director, TPM to continue this journey and lead our
modernization of Card Core services, Abstraction Layers, and Data &
Solutions Architecture efforts. You will be able to partner with
multiple product & technology stakeholders & clients across the
Card domains to help them migrate to the modern Core services. You
will be the voice of the client to the Card Core organization so we
enable a seamless integration and flawless migration of -50 clients
to the modern Core. This is a highly visible role that requires
deep technology experience, customer focus, organizational
leadership, effective communication and program management skills.
In addition to the technical program, you will also work to pave
the way for an expanding TPM discipline within the team, by
leveraging your industry knowledge and experience to teach the
organization what a great TPM can achieve. Our TPM Sr. Directors
have: Strong technical backgrounds (ideally building highly
scalable platforms, products, or services) with the ability to
proactively identify and mitigate technical risks throughout
delivery life-cycle Experience building and leading a world-class
team of technical program managers with a mission to power
real-time, intelligent experiences for our customers and associates
Lead technology focused discussions with senior leadership by
providing valuable insights and recommendations that guide
technology-based decisions Exceptional communication and
collaboration skills Excellent problem solving and influencing
skills A quantitative approach to problem solving and a
collaborative implementer to holistic solutions; a systems thinker
Experienced TPM leader to grow and develop a team of TPMs, while
also building the foundations for the TPM practice Ability to
simplify the technically complex and drive well-educated decisions
across product, engineering, design, and data science
representatives Deep focus on execution, follow-through,
accountability, and results Exceptional cross-team collaboration;
able to work across different functions, organizations, and
reporting boundaries to get the job done. Highly tuned emotional
intelligence, good listener, and deep seated empathy for teams and
partners Basic Qualifications Bachelor's degree At least 9 years of
experience managing technical programs Preferred Qualifications 9+
years of experience designing and building data-intensive solutions
using distributed computing. 5+ years of experience in building
distributed systems & highly available services using cloud
computing services / architecture - preferably using AWS 5+ years
of building & leading experienced TPM team 5+ years experience
building highly scalable products & platforms 5+ years of
experience with Agile delivery 5+ years years experience delivering
large and complex programs - where you own the business or
technical vision, collaborate with large cross-functional teams,
secure commitments on deliverables and unblock teams to land
business impact Experience in building systems & solutions within a
highly regulated environment Bachelor's degree in a related
technical field (Computer Science, Software Engineering) MBA or
Master's Degree in a related technical field (Computer Science,
Software Engineering) or equivalent experience At this time,
Capital One will not sponsor a new applicant for employment
authorization for this position. Capital One offers a
comprehensive, competitive, and inclusive set of health, financial
and other benefits that support your total well-being. Learn more
at the Capital One Careers website. Eligibility varies based on
full or part-time status, exempt or non-exempt status, and
management level. This role is expected to accept applications for
a minimum of 5 business days.No agencies please. Capital One is an
equal opportunity employer committed to diversity and inclusion in
the workplace. All qualified applicants will receive consideration
for employment without regard to sex (including pregnancy,
childbirth or related medical conditions), race, color, age,
national origin, religion, disability, genetic information, marital
status, sexual orientation, gender identity, gender reassignment,
citizenship, immigration status, protected veteran status, or any
other basis prohibited under applicable federal, state or local
law. Capital One promotes a drug-free workplace. Capital One will
consider for employment qualified applicants with a criminal
history in a manner consistent with the requirements of applicable
laws regarding criminal background inquiries, including, to the
extent applicable, Article 23-A of the New York Correction Law; San
Francisco, California Police Code Article 49, Sections 4901-4920;
New York City's Fair Chance Act; Philadelphia's Fair Criminal
Records Screening Act; and other applicable federal, state, and
local laws and regulations regarding criminal background
inquiries.If you have visited our website in search of information
on employment opportunities or to apply for a position, and you
require an accommodation, please contact Capital One Recruiting at
1-800-304-9102 or via email at
RecruitingAccommodation@capitalone.com. All information you provide
will be kept confidential and will be used only to the extent
required to provide needed reasonable accommodations. For technical
support or questions about Capital One's recruiting process, please
send an email to Careers@capitalone.com Capital One does not
provide, endorse nor guarantee and is not liable for third-party
products, services, educational tools or other information
available through this site. Capital One Financial is made up of
several different entities. Please note that any position posted in
Canada is for Capital One Canada, any position posted in the United
Kingdom is for Capital One Europe and any position posted in the
Philippines is for Capital One Philippines Service Corp.
(COPSSC).
Keywords: Capital One, South Bend , Sr. Director, Technical Program Management - Card Modernization - Capital One, Executive , South Bend, Indiana
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