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Patient Service Representative - Radiation Therapy - Memorial Hospital

Company: Beacon Health Systems
Location: South Bend
Posted on: January 17, 2020

Job Description:

- JOB SUMMARY - Reports to the Director, Oncology Services. Effectively coordinates daily activities related to Memorial Regional Cancer Center. Creates, coordinates and maintains various schedules, manages incoming referrals, effectively schedules patients utilizing electronic scheduling systems, creates and maintains accurate medical records, orders and maintains inventory of office supplies and assists with community cancer related projects and meetings. Coordinates front desk responsibilities and performs a variety of routine secretarial duties (i.e. answering telephone, scanning, greeting customers, etc.). - MISSION & VISION - Mission: To enhance the physical, mental and emotional well-being of the communities we serve as the community's provider of outstanding quality, superior value and comprehensive health care services. Vision: Our vision is to achieve: - Innovative health care and well-being services of the highest quality at the greatest value - Easy access and convenience - Outstanding patient experiences - Ongoing education involving physicians, patients and the community - JOB SPECIFICATIONS - Education and Experience - The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma or equivalent; additional college-level business courses are preferred. A minimum of two years of progressively responsible secretarial experience in a related healthcare services environment is required. - Knowledge & Skills - Requires a thorough knowledge of oncology patient services, general office policies and procedures, and secretarial functions. - Demonstrates the ability to operate and effectively utilize a multi-line telephone system and the Hospital information system. - Demonstrates proficiency in computer skills (i.e., data entry, word processing and spreadsheets). - Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with staff members, physicians, patients, patients' families, and staff at other facilities in a professional, courteous, friendly and sincere manner. - Must be self motivated, detail oriented and have good organizational skills. - Requires good judgment and ability to prioritize a large volume of information relay it to appropriate staff and work independently and proactively. - Working Conditions - Must be able to be effective in a busy, dynamic and fast-paced office environment. - Physical Demands - Requires the physical ability and stamina to perform the essential functions of the position.

Keywords: Beacon Health Systems, South Bend , Patient Service Representative - Radiation Therapy - Memorial Hospital, Healthcare , South Bend, Indiana

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