Attendant Health Club- Knollwood Country Club - Granger, Indiana
Company: Clubcorp Club Operations, Inc.
Location: Granger
Posted on: April 10, 2021
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Job Description:
Health Club Attendant The Health Club Attendant is responsible
for promoting the facility amenities, programs and the club while
providing the Three Steps of Service to the Members and guests of
the club. Responsible for providing quality service and assisting
with the Athletic/Spa operations (as applicable). Responsibilities:
1. To provide exercise floor supervision, including warm welcomes,
magic moments and fond farewells by connecting with each Member on
the floor. 2. To clean and maintain all areas of the fitness floor
and equipment. Assist with set up and tear down of other athletic
areas including but not limited to the squash courts, racquetball
courts, volleyball and basketball courts. 3. To constantly monitor
Members on the fitness floor and evaluate Member fitness needs,
including providing demonstration of equipment if necessary. Attend
to Members with special needs while working out on the floor. 4. To
connect Members to other Members through ongoing contact with the
Members and promotion of club activities. 5. To create personalized
service for Members, including providing towel and water service
while Members are exercising. 6. To promote the facility amenities,
programs and the Club while maintaining a high level of
professionalism and service that aligns with the values,
philosophies and standards of the club. This includes being in
club-approved uniform and nametag. 7. Perform close of business
functions following guidelines and procedures established by the
Club. 8. Responsible for seeing that daily assignments is completed
in their respective areas, to meet Club standards and as
communicated in the Star Service FOCUS expectations (ie
orderly/organized work areas, straighten/arrange entry area,
straightening/stocking of golf shop, etc. 9. Assist fellow Employee
Partners, Members and guests to ensure delivery of the 3 steps of
service without being directed. Be aware of team members and the
environment and participate as a member of the team. 10. Notify
supervisor of Member/Guest complaints at the time they occur.
Rectify, practicing service recover, any complaints as soon as
possible. JOB REQUIREMENTS Work Experience: Customer service
experience. Minimum of one year--------s experience in the fitness
or exercise industry preferred. Education: High school diploma,
GED, or equivalent required. Certificatinon/License: Certification
in CPR, First Aid and AED within 6 months.Within one year of
employment ClubCorp star certified.
Keywords: Clubcorp Club Operations, Inc., South Bend , Attendant Health Club- Knollwood Country Club - Granger, Indiana, Healthcare , Granger, Indiana
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