Registered Medical Assistant - Primary Care Center - Detroit Clinic - Full-Time
Company: Trinity-Health
Location: Saint Joseph
Posted on: May 16, 2022
|
|
Job Description:
Employment Type:Full timeShift:Day ShiftDescription:Medical
Assistants for Detroit CentersGENERAL SUMMARY Provides clinical
support to physicians as it relates to patient care.Maintains
examination rooms and drug sample cabinets by ensuring they are
clean, well stocked, and up to date.Performs some telephone triage
based on patient symptoms, and provides routine information to
patients regarding their condition, diagnostic results
(non-abnormal), and medications.Completes related
paperwork.Provides back-up support to receptionists, office
assistants, and cashiers. This role will work at multuiple
locations ESSENTIAL DUTIES AND RESPONSIBILITIES 1.Prepares patients
for physician by taking vital signs (blood pressure and weight, and
temperature when symptoms warrant), obtaining chief complaints and
filling out prescription refills.Locates and enters missing
information in chart at physician request.Ensures that patients are
in rooms and ready to be seen by physicians on
schedule.Communicates results of patient preparation to physician
(i.e., information requested but not shared by patient, etc.).
2.Assists physicians in exams and procedures as requested.Medical
assistant presence is required for all gynecological exams and
sigmoidoscopies. 3.Performs tests and procedures, including, but
not limited to: EKG's, pulmonary function testing, vision testing,
strep tests, urinalysis, urine straight catheterization, suture
removals, injections, holter monitors, ear irrigations, and stool
for occult blood cards.Reminds physician to include procedures on
route slips. 4.Arranges patient admissions, including calling Bed
Management for a bed, transporting patients to the hospital,
ensuring physician progress notes accompany patient, and
precertification occurs when necessary. 5.Assists patients with
answers to questions or other requests. 6.Assists in scheduling
tests, return visits, and filling out requisition forms as
necessary (patients may schedule own tests whenever possible).
7.Ensures exam rooms, procedure rooms, lab area, drug sample
cabinets, specialty trays and equipment are in clean condition,
stocked and in good working order.Notifies Clinical Office
Coordinator or designee of supply shortages and equipment
malfunction. 8.Sorts and distributes information from physician
"out" boxes.At physician request, make routine (non-abnormal)
information calls to patients regarding their condition, diagnostic
test results, and medication.Triages incoming calls based on
patient symptoms, and contacts physicians with time-sensitive or
urgent information.Calls other departments for patient information
as needed or requested; calls in prescriptions. 9.Documents phone
contacts, medications and other relevant information in patient
chart. 10.Completes HMO referrals at physician request. 11.Works as
part of a medical team, and provides support to other medical
assistants, receptionists, cashiers and office assistants
voluntarily or as requested when time permits. 12.Maintains good
rapport and cooperative relationships.Approaches conflict in a
constructive manner.Helps to identify problems, offer solutions,
and participate in their resolution. 13.Maintains the
confidentiality of information acquired pertaining to patient,
physicians, employees, and visitors to St. Joseph Mercy
Hospital.Discusses patient and hospital information only among
appropriate personnel in appropriately private places. 14.Behaves
in accordance with the Mission, Vision and Values of St. Joseph
Mercy Health System. 15.Assumes responsibility for performance of
job duties in the safest possible manner, to assure personal safety
and that of coworkers, and to report all preventable hazards and
unsafe practices immediately to management. 16.Provides quality
patient care by considering the age specific, developmental and
cultural needs through competent clinical practice.Demonstrates
unit/area competencies. REQUIRED EDUCATION, EXPERIENCE AND
LICENSURE 1. CMA, RMA , CCMA , or NCMA, certification through an
NCCA accredited program (see approved provider list below);
approved provider list includes the American Association of Medical
Assistants (AAMA), the American Medical Technologists (AMT), the
National HealthCareer Association (NHA) or the National Center for
Competency Testing (NCCT).Required; or relevant combination of
education and experience. 2. 2 years previous clinical experience
or equivalent combination of education and experience
preferred.REQUIRED SKILLS AND ABILITIES 1.Interpersonal skills
necessary to communicate effectively with physicians, patients,
coworkers and other department representatives throughout the
Health System. 2.Ability to concentrate and pay close attention to
detail when assisting physicians and patients. 3.Basic computer
skills necessary to learn a variety of hardware and software.
4.Organizational skills necessary to coordinate work in an
environment of many and varied interruptions.5.Ability to remain
calm during stressful or emergent situations.6.Ability to work
independently as well as part of a team. Our Commitment to
Diversity and Inclusion Trinity Health is a family of 115,000
colleagues and nearly 26,000 physicians and clinicians across 25
states. Because we serve diverse populations, our colleagues are
trained to recognize the cultural beliefs, values, traditions,
language preferences, and health practices of the communities that
we serve and to apply that knowledge to produce positive health
outcomes. We also recognize that each of us has a different way of
thinking and perceiving our world and that these differences often
lead to innovative solutions.Our dedication to diversity includes a
unified workforce (through training and education, recruitment,
retention, and development), commitment and accountability,
communication, community partnerships, and supplier diversity.
Keywords: Trinity-Health, South Bend , Registered Medical Assistant - Primary Care Center - Detroit Clinic - Full-Time, Healthcare , Saint Joseph, Indiana
Click
here to apply!
|