Director, Site of Care - Physician Office - National (Rare Disease)

Company: Amgen
Location: Chicago
Posted on: July 10, 2025

Job Description:

Position Summary Join Amgens Mission of Serving Patients At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do. Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Director, Physician Office Site of Care What you will do Lets do this. Lets change the world. As part of our commitment to delivering breakthrough care, we are seeking a Director, Physician Office Site of Care to lead a team of field-based professionals focused on expanding patient access to infused therapies. This role will serve as a critical leadership point in our Patient Access & Key Account Strategy by shaping the go-to-market model across physician-office infusion stakeholders and managing buy-and-bill & patient access dynamics. The Director will guide strategic pull-through across the physician-office infusion segment and ensure seamless treatment access. In addition, the Director will act as a Brand Market Access Lead for one of Amgens infused products, ensuring alignment with commercial goals and market access imperatives. This role is critical in ensuring patients receive timely access to infused therapies by providing deep strategic oversight of access, distribution, and affordability obstacles that may delay time-to-treatment. The Director will align with Patient Access & Field Sales to ensure a unified and efficient pull-through model that supports provider success and enhances the patient experience. Key Responsibilities Leadership & People Development Lead and coach Area Leads, Site of Care supporting strategic account access for physician office infusion sites for Amgens infused portfolio Develop team capabilities in reimbursement & buy-and-bill navigation, account strategy, and provider engagement Monitor and hold accountable individual and team performance against KPIs and support a culture of excellence, compliance, and growth Brand Access Leadership Serve as the Site of Care lead for an Amgen infused brand and contribute to brand planning, strategic execution, and access alignment Collaborate with Commercial, Patient Services, and Site of Care Strategy to ensure brand objectives are supported across the provider landscape Represent access-related insights and needs in cross-functional brand workstreams and leadership forums Drive strategic initiatives that optimize site of care readiness, brand pull-through, and access to therapy Access Strategy Execution (Provider-Centric) Oversee the execution of physician office infusion network strategy at the provider level Identify performance gaps across geographic regions and work with teams to address provider operational barriers Guide infusion provider enablement through education, onboarding support, and collaboration with internal partners Coordinate with internal stakeholders (Sales, Patient Access, Trade/Distribution, Access Strategy) to ensure cohesive execution Key Account Leadership Cultivate relationships with key physician-office infusion stakeholders Partner with internal functions to ensure field efforts reflect brand priorities, site of care trends for medical benefit products, and provider capabilities Serve as the central point of alignment for field-based pull-through efforts related to strategic account coverage and readiness Qualifications and Experience Bachelor's degree required (Business, Public Health, or Science discipline preferred) 10 years of experience in pharmaceutical/biotech industry; 6 years of leadership or people management Minimum 8 years in market access, field reimbursement, or key account management with infused or medical benefit therapies Experience supporting physician office sites of care Demonstrated success with rare disease Familiarity with reimbursement dynamics, access operations, distribution models, and provider billing processes Therapeutic area experience Rheumatology preferred Strong leadership and coaching skills; ability to guide high-performing field teams Effective influencer in cross-functional, matrixed environments Strong analytical, planning, and communication skills Travel requirement ~75%, including overnight/weekend travel as needed Proficiency in PowerPoint, Excel, and MS Office suite What you can expect from us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans Flexible work models, including remote and hybrid work arrangements, where possible Apply now and make a lasting impact with the Amgen team. careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Application deadline Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

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