Triage Specialist, LPN/MA
Company: Grand Rapids Urologic Consultants
Location: Grand Rapids
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Description: Join Our Team:
Triage Specialist (LPN or MA) – Hybrid Role Urological Consultants
of Grand Rapids Are you a clinical professional who thrives in a
fast-paced environment where your judgment truly matters?
Urological Consultants of Grand Rapids, an affiliate of Solaris
Health, is seeking a dedicated and highly skilled Triage Specialist
to join our premier urology practice. We are looking for either a
Licensed Practical Nurse (LPN) or an experienced Medical Assistant
(MA) . This is a unique hybrid role designed for the professional
who loves both direct patient interaction and the critical thinking
involved in clinical coordination and phone triage. Join a team
where your organizational skills are celebrated and help us pave
the way for our patients' health. Schedule & Compensation Hours:
Monday – Friday, 8:00 AM – 5:00 PM (No weekends!) Pay: Competitive,
based on experience. Comprehensive Benefits Package Full Insurance:
Comprehensive Health, Dental, and Vision insurance. Retirement:
401(k) Retirement Plan. Work-Life Balance: Generous Paid Time Off
(PTO), Sick Time, and Paid Holidays. Your Role & Responsibilities
In this hybrid capacity, you will balance clinical intake with
administrative triage: Clinical Assessment: Conduct initial
assessments, take vitals, and perform phlebotomy/lab draws. Triage
Priority: Use specific guidelines to determine the urgency of
patient needs. Patient Advocacy: Act as a liaison between patients,
families, and physicians. Care Coordination: Manage medication
refills, communicate test results, and provide post-op
instructions. Qualifications We Are Looking For
Licensure/Certification: * Current, unencumbered LPN license OR
Experienced Medical Assistant (Must have graduated from a
completed, accredited program and possess a valid Medical Assistant
Diploma). Experience: Minimum of 3 years of related medical and
critical/emergency care experience preferred. Certifications: BLS
required. Skills: Strong proficiency in EMR systems, Microsoft
Office, and exceptional patient service skills. Ready to Make a
Difference? If you are a motivated LPN or MA looking to elevate
your career in a specialized clinical setting with a predictable
schedule, we want to hear from you. Apply Today! Please submit your
resume and desired pay rate through our application portal. GENERAL
SUMMARY The Triage Specialist, LPN conducts initial assessments to
evaluate how urgently a patient needs care. They ask questions,
check vital signs and coordinate care with other medical
professionals including physicians. The primary focus of a Triage
Specialist, LPN is to ensure that the patients who are most in need
of care receive it first and that other members of the care team
are ready to begin treatments as quickly as possible to ensure
quality care. Requirements: ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to: Interviews patient
and/or family to obtain medical histories and to make an accurate
assessment. Uses a specific set of guidelines when performing
patient assessments to determine how severe their condition is and
how urgent their needs are, exactly what type of attention they
need, which medical professionals are needed for consultations and
where they should be placed in the queue for admissions. Assigns a
triage priority based on observations and available information.
Initiates diagnostic and therapeutic measures as indicated by
standing protocols. Calls for crisis intervention if appropriate.
Rooms patients, follows the initial intake process, and is
available for instructions from the physician regarding the
patient. Responds to phone calls for test results, medication
refills, postop instructions, answers general questions.
Communicates and acts as liaison with patients, family, and health
professionals in a manner that respects confidentiality and
dignity. Coordinates the needs of the patient with supporting
departments and assists in solving problems related to the welfare
of patient and staff. Takes vitals, blood pressure, temperature and
weight. Draws blood for labs as ordered by physician. Keeps
appropriate logs regarding medications noting expiration dates.
Performs other position related duties as assigned. Employees shall
adhere to high standards of ethical conduct and will comply with
and assist in complying with all applicable laws and regulations.
This will include and not be limited to following the Solaris
Health Code of Conduct and all Solaris Health and Affiliated
Practice policies and procedures; maintaining the confidentiality
of patients' protected health information in compliance with the
Health Insurance Portability and Accountability Act (HIPAA);
immediately reporting any suspected concerns and/or violations to a
supervisor and/or the Compliance Department; and the timely
completion the Annual Compliance Training. CERTIFICATIONS,
LICENSURES OR REGISTRY REQUIREMENTS LPN license and certification
as required by state. BLS certification required, ACLS preferred.
KNOWLEDGE | SKILLS | ABILITIES Excellent verbal and written
communication skills. Excellent organizational skills and attention
to detail. Delivers exceptional patient service throughout all
interactions. Strong problem-solving skills. Skill in using
computer programs and applications including Microsoft Office.
Knowledge in healthcare systems operations such as EMR. Complies
with HIPAA regulations for patient confidentiality. Must be able to
make good professional decisions quickly despite stressful
atmosphere. EDUCATION REQUIREMENTS LPN graduate of an accredited
nursing program required. EXPERIENCE REQUIREMENTS 3 years' related
medical and critical/emergency care experience required. Triage
experience preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying
Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs.
Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs.
Seldom, up to 2% 100 lbs. Seldom, up to 2% Lifting - Height, Weight
Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25
lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom:
up to 2%
Keywords: Grand Rapids Urologic Consultants, South Bend , Triage Specialist, LPN/MA, Healthcare , Grand Rapids, Indiana
