Xfinity Retail Store Service Associate, Full Time
Company: Comcast
Location: Granger
Posted on: February 23, 2021
|
|
Job Description:
Job Summary
Responsible for supporting the store team so that a best in class
experience for customers can be delivered. Provides great support
to customers and the store team while constantly striving for
improvement. Maintains accurate inventory, clean stores, tight back
of house spaces and ensures excited customers who come back to
learn more. Works on straight forward tasks using established
procedures.
Job Description
Core Responsibilities
* Provides strong understanding and enthusiasm for technology,
especially company products and services and is a go-to resource
who supports the store team in the front and back of the store.
* Constantly scans the sales floor to ensure counters, devices,
accessories and walkways are accessible, clean and functioning, and
reports to leadership when exceptions are found.
* May greet customers, ensuring that for sales opportunities they
are connected to a sales consultant in a timely manner. The Store
Service Associate should be well prepared to demonstrate company
technology to new customers to ensure they know the basics of
Xfinity services.
* Performs non-sales customer service transactions including but
not limited to, equipment returns and swaps, customer pick up for
"buy-online-pick-up" in-store order fulfillment.
* Serves as an in-store expert for Xfinity Mobile support.
Providing in-store post-sales support for device data transfers and
phone number ports.
* Supports the onboarding of a Xfinity Mobile customer, post-sale
or in tandem with a sales representative, which may involve
assisting customers set up online accounts, data transfer, mobile
device education, or assisting with account set up errors.
*
* Assists Store Leadership in Inventory and Merchandising
responsibilities:
* Frequently checks and inspects the back of the store for clean,
secure, and appropriately placed inventory. Assists with receiving
inventory and properly stocking the back of house to store
standards.
* Helps the leadership team by conducting the weekly cycle count
process and helps look for opportunities to improve the store count
process.
* Knows current processes and procedures and suggests improvements
that enhance the customer and/or store experience.
* Readily adjusts and adapts to store management priorities and
direction, always demonstrating professionalism and integrity.
* Must be able to carry and lift up to 25-pound boxes, stand and
move about the store constantly.
* Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as
necessary.
* Other duties and responsibilities as assigned.
* Education Level
* High School or Equivalent
* Years of Experience
* Generally requires 0-2 years related experience.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Disclaimer
The above information has been designed to indicate the general
nature and level of work performed by employees in this role. It is
not designed to contain or be interpreted as a comprehensive
inventory of all duties, responsibilities and qualifications
Education
Some High School Coursework
Relevant Work Experience
5-7 Years
Base pay is one part of the Total Rewards that Comcast provides to
compensate and recognize employees for their work. Most sales
positions are eligible for a Commission under the terms of an
applicable plan, while most non-sales positions are eligible for a
Bonus. Additionally, Comcast provides best-in-class Benefits. We
believe that benefits should connect you to the support you need
when it matters most, and should help you care for those who matter
most. That's why we provide an array of options, expert guidance
and always-on tools, that are personalized to meet the needs of
your reality - to help support you physically, financially and
emotionally through the big milestones and in your everyday life.
Please visit the compensation and benefits summary on our careers
site for more details.
Keywords: Comcast, South Bend , Xfinity Retail Store Service Associate, Full Time, Hospitality & Tourism , Granger, Indiana
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Hospitality & Tourism JobsPrep Cook Description: Outback Steakhouse - 3730 S Reed Rd Kitchen Staff / Line Cook / Food Company: Outback Steakhouse Location: Kokomo Posted on: 03/5/2021 Prep Cook Description: Outback Steakhouse - 4611 Grape Rd Kitchen Staff / Line Cook / Food Company: Outback Steakhouse Location: Mishawaka Posted on: 03/5/2021 25U Signal Support Systems Specialist Description: Communication is the pulse of Army National Guard units, and it rsquo s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn rsquo t miss a beat. (more...) Company: Army National Guard Location: Kokomo Posted on: 03/5/2021 Doordash: Delivery Driver - No Experience Needed - Start Delivering Today Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, (more...) Company: Doordash Location: Mishawaka Posted on: 03/5/2021 Cook Description: Denny's - 4785 Beckley Road Grill Cook / Line Cook As a Cook at Company: Denny's Location: Battle Creek Posted on: 03/5/2021 Restaurant Delivery - Start Delivering Today Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...) Company: Doordash Location: Mishawaka Posted on: 03/5/2021 Restaurant Delivery Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...) Company: Doordash Location: Kokomo Posted on: 03/5/2021 Grill Cook Description: Logan's Roadhouse - 4225 N. Main Line Cook / Kitchen Staff Company: Logan's Roadhouse Location: Mishawaka Posted on: 03/5/2021 Delivery Driver - No Experience Needed - Start Delivering Today Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, (more...) Company: Doordash Location: Kokomo Posted on: 03/5/2021 Grill Cook Description: Bob Evans - 2040 S Reed Rd Line Cook / Prep Cook As a Grill Company: Bob Evans Location: Kokomo Posted on: 03/5/2021 |