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Customer Service

Company: Accurate Castings Inc.
Location: La Porte
Posted on: November 22, 2021

Job Description:

Accurate Castings, Inc PO Box 639LaPorte, IN 46350Precision Processes Division104 Fulmer St.Walkerton, INi 46574Customer ServiceEEO Employer/Vet/DisabledAccurate Castings is a multi-manufacturing organization including two foundries, a separate and specialized casting cleaning operation, machining operation and pattern shop.i Accurate Castings, Inc. does business as Hiler Industries.i This position will be maintaining current accounts and report to our General Manager.Essential FunctionsReceive and process incoming orders via web based systems, customer portals, e-mails, and faxCheck for discrepancies from purchase orders Review orders for completenessCheck inventory for available materialConfer with production, sales, and shipping to expedite ordersContact customers concerning order entry and shipmentsLooks for ways to continually improveOccasional FunctionsAttend education workshops/classes to maintain professional knowledgeBackup for shipping clerkSafetyFollow all safety procedures.i Safety for self and others a core valueEncourage others to wear proper PPE and informs visitors of proper PPEComputer Skills/KnowledgeiiiiiiiiiiiExcel, Word, Power Point, Outlook, Visual ManufacturingStrong computer knowledge being able to navigate multiple customer web-based systemsCustomer web-based systemsCognitive AbilityiInterpersonal skills, written and verbal communication skillsWork independently and have sustained self-initiativeAccountable for own actions and take responsibility for outcomesReliable and preciseStrong communicator with excellent verbal and written communication skillsDetail orientedEducation/Experience Required2+ Years Customer ServiceManufacturing Experience preferredBenefitsHealth Insurance/Vision VSPProfit Sharing/401KEducation Assistance

Keywords: Accurate Castings Inc., South Bend , Customer Service, Hospitality & Tourism , La Porte, Indiana

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