Customer Service Representative
Company: O'Keefe Cleaners
Location: La Porte
Posted on: November 24, 2022
About O'Keefe Cleaners:
O'Keefe Cleaners is a locally owned and operated Dry Cleaning
company based in Michigan City, Indiana. As a company, we take
pride in living up to our Three-Fold Mission every day.
Our Three-Fold Mission:
* Provide our customers with high quality garment care
* Serve our customers with outstanding relational customer
* Deliver on all of our customers' expectations
O'Keefe Cleaners is currently seeking applications and/or resumes
for Customer Service Representatives to join our quality-driven,
Customer Service Representatives are the heart of our company! They
are tasked with the responsibility of listening to our customers,
serving our customers and delivering on all of our customers'
Job Purpose: Serve our customers with outstanding relational
Customer Service through attentive interactions, detail-oriented
invoicing, and a commitment to customer satisfaction by delivering
on all of your promises and our customers' expectations.
* Excellent customer service and courtesy in all customer
* Maintains appropriate cash controls and ability to balance daily
* Resolves any discrepancies by collecting and analyzing
information and communicating with others on the team for a quick
resolution for our customers.
* Maintains efficient work operations by adhering to policies and
procedures; reporting needed changes or violations.
* Maintains appropriate service levels by following established
standards during every customer interaction.
* Helps teammates deliver on customer expectations by answering
questions and responding to requests appropriately.
* Accomplishes departmental and organizational mission through
* Maintains a clean and organized work area.
* This position will require you to lift boxes and garment orders
up to 25lbs as well as stoop, squat, walk and stand for long
periods of time.
Skills/Qualifications: POS/Computer Experience, Team-Oriented,
Energetic, Attention to Detail, Organization Skills, Desire to
continually Learn and Teach, Ability to work in a fast-paced
environment, Ability to work efficiently and independently,
Conviction to do the right thing.
Fashion-Conscious Job Specifics: Although hours are not guaranteed,
you will typically work between 20 and 40 hours each week.
\* Monday through Friday. Closed on Sundays
Please apply in person at one of the following locations or upload
your resume here or online at www.okeefecleaners.com
101 J Street in LaPorte
3231 Franklin St in Michigan City
Job Type: Part-time
Pay: From $11.00 per hour
* Flexible schedule
* Paid time off
* Day shift
Ability to commute/relocate:
* La Porte, IN 46350: Reliably commute or planning to relocate
before starting work (Required)
* Customer service: 1 year (Preferred)
Work Location: One location%58047475%
Keywords: O'Keefe Cleaners, South Bend , Customer Service Representative, Hospitality & Tourism , La Porte, Indiana
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