Shift Leader
Company: Insomnia Cookies
Location: Chicago
Posted on: February 16, 2026
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Job Description:
Job Description Job Description As a Shift Leader at our
Wrigleyville store located at 3519 N. Clark St Suite C106-A.
Chicago, IL 60657 , you are the captain of our bakery day or night!
You understand what it takes to “Own the Night” (and beyond), by
predicting the flow of business during a successful shift. Your
hands-on leadership style should not only include building orders,
suggestive selling, baking, and interacting with customers – it
will also mean taking pride in knowing that your prowess as a
leading Insomniac attributes to a productive and fun night for your
store! SOME OUR SWEET SHIFT LEADER PERKS: • Pay rate: $17.00/hr. •
Flexible part-time work schedules • Excellent training & mentorship
• Job stability with a rapidly growing and reputable company •
Achievable growth/promotion opportunities • You get to work in a
fun, exciting team environment • FREE cookies with every shift!
WHAT WILL I DO AS A SHIFT LEADER? • Provide incredible customer
service and quality products to all of our guests throughout their
experience within our bakeries • Support store leadership by
maintaining operations during your shift, communicating pertinent
information, monitoring production efficiency, holding the team
accountable to company standards and procedures, and assisting in
the training and coaching of team members • Prioritize and delegate
tasks for baking, cashiering, packaging, and cleaning while leading
the cookie crew team • Support and work alongside the Cookie Crew •
Provide a safe, clean, working environment for our guests and staff
and adhere to safe food handling practices • Manage cash handling
and deposits DESIRED SKILLS/EXPERIENCE: • At least 1 year of
working experience in a customer service focused role • Point of
Sales systems experience • Outstanding communication, time
management, and people skills • Outgoing/friendly/patient • Detail
focused and results-oriented • Ability to lead-by-example and
motivate others • Ability to lift up to 40 lbs. • Legally eligible
to work in the United States • Must be 18 years or older to be
employed About us: Insomnia Cookies was founded in a college dorm
room by then-student, Seth Berkowitz. Fast forward 20 years and so
manycookies later, our innovative bakery delivery concept has
become a cult brand known for its rabid following of cookie lovers
who crave Insomnia’s warm, delicious delivery all day and late into
the night. With an expanding footprint of over 300 stores globally,
an experiential, “sweet-easy” concept as the brand’s flagship in
Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a
rapidly-growing nationwide shipping and gifting portfolio Insomnia
Cookies is revolutionizing the cookie game by truly " Imagining
What’s Possible "!
Keywords: Insomnia Cookies, South Bend , Shift Leader, Hospitality & Tourism , Chicago, Indiana
