Human Resources Business Consultant
Company: Community Bank, N.A.
Posted on: January 25, 2023
OneGroup is a team of more than 200 insurance and risk management
professionals who are ONE company acting as ONE team, with ONE
focus and ONE mission: To serve each client as our ONE client.
OneGroup is one of the fastest growing independent insurance and
risk management organizations in the northeast. With team members
in 18 locations, OneGroup is able to provide best in class client
resources while maintaining an entrepreneurial, friendly and fun
environment. A subsidiary of Community Bank, NA (NYSE: CBU),
OneGroup is headquartered in Syracuse, NY.
OneGroups company culture sets us apart from the rest. Our core
values, what we call "The OneGroup Way" consists of the
Knowledge Development - Professional growth but also understanding
the company, workflow processes and the right people to get the job
done. Adopting a growth mindset in everything we do.
Big Picture - How your individual contributions connect to the
bigger things around us that can make a difference to the client.
How do you utilize your talents and the attributes of those around
you to create a unique solution for the client.
Acknowledgement - Recognize others contributions, appreciate what
others do and their strengths.
Transparency - An environment that encourages open communication
Bigger Purpose - How do we become more than just an insurance
company to our clients? We seek to enhance our clients businesses,
support their mission and understand their challenges.
To assist with the management of small to medium size clients in
providing employee benefit solutions, human resources solutions and
customer service. Maintain necessary level of knowledge to support
team projects and handle client needs. Support the account
management and consulting teams with initiatives, clients and
As applicable, work with new prospects and existing clients in the
Small Group area, as well as with medium size clients to develop
understanding of client needs and assist with benefit solutions,
and as applicable, human resources solutions, and program
recommendations. Coordinate the completion of any required account
set up, project set up, enrollment paperwork and employee meetings
As applicable, work with clients to effectively process timely and
accurate renewals. Gather the necessary information for renewals as
well as identify new business opportunities. Obtain quotes and
provide alternative options as needed.
Develop complete understanding of all benefit programs offered and
underwriting guidelines of the various employee benefit carriers,
and as applicable, curent Human Resources practices, processes and
trends. Maintain awareness of new products developed, program
changes or lawas and regulations that affect benefit programs or as
applicable, labor and employment matters and communicate their
impact with clients.
Assist clients with all customer service needs, problem solving and
trouble shooting. Act as the interface with carriers or other
resources to resolve issues and to ensure that programs are working
Record sales, renewal and service activities and updates in
OneGroups benefit administration system.
Assist internal account managers and consultants with existing
client servicing and new business leads.
Identify opportunities for new sales or cross selling
Assist with individual programs, as needed.
Provide timely and accurate responses for general benefits
questions, or as applicable, human resource questions, related to
As applicable, provide guidance to clients relative to the
Affordable Care Act (ACA).
Schedule regular meetings with clients and vendors.
Assist consultants with projects, trainings, renewals, product
applications and contract paperwork needed.
As applicable, develop an understanding of all benefit programs
offered and underwriting guidelines of the various employee benefit
Provide general guidance on regulations and legistative
As applicable, understand HR concepts and trends to be able to
share with client. Stay abreast of federal, state, and local labor
laws and the impact to clients.
Participate in client calls and meetings.
Understand employee benefit, and as applicable, human resources,
products, services and resources, including carrier and client
Support the team on various projects and participate as
contributing member of team in client initiatives.
Participate in sales initiatives and cross selling programs and
Foster an environment that upholds the OneGroup Way.
Other related duties as assigned.
Maintain proficient knowledge of, and demonstrate ongoing
compliance with all laws and regulations applicable to this
position, ensure ongoing adherence to pertinent policies,
procedures, and internal controls, and meet all job-specific
training requirements in a timely fashion
Two year degree required, Four year college degree prefrred
NY Life and Health License preferred, if role is focused on
SHRM-CP preferred, if role is focused on HR Consulting
1+ year of experience in Benefits or HR, depending on focus of
Excellent written and communication skills
Skills in related technology, Microsoft office, Excel, PowerPoint,
Committed to providing excellent customer service
Work independently and be resourceful ini supporting projects and
Successfully manage multiple tasks/projects, meeting defined
Excellent organizational skills
Ability to work effectively and efficiently with team members
Excellent presentation skills
May require overnight travel for client meetings and will require
travel locally to client locations
Other Job Information
Hours: 40 hours/week
Compensation: Commensurate with experience plus potential for
annual merit increase. In addition to your competitive salary, you
will be rewarded benefits including: 11 paid holidays, paid
vacation, Medical, Vision & Dental insurance, 401K with generous
match, Pension, Tuition Reimbursement, Banking discounts and the
list goes on!
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. While performing the duties of this job, the
employee may be required to stand, walk or sit. Use hands and
fingers, handle or feel, reach with hands or arms, and speak and
hear. The employee may occasionally be required to lift and or move
up to 25 pounds. Specific vision abilities required by this job
include close vision, and the ability to focus.
An Equal Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, or protected veteran status and will not be discriminated
against on the basis of disability.
Keywords: Community Bank, N.A., South Bend , Human Resources Business Consultant, Human Resources , Syracuse, Indiana
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