Field Service Technician
Company: Source Pro Search
Location: South Bend
Posted on: January 26, 2023
|
|
Job Description:
The Company:A leading innovator for industrial packaging
equipment that supplies & services multiple industries such as the
food industry, medical/pharmaceuticals, cannabis, hardware, and
poultry.Job Description:As a Field Service Technician you are a
part of our outstanding technical department that not only services
companies onsite, but also able to provide phone and remote access
support when needed. This position will require the individual to
help setup, dial in, program, and perform F.A.T's (Factory
Acceptance Testing) when the project requires it. Acting as a first
line response to customers you will communicate in an open,
helpful, and engaging manner with your focus being troubleshooting
and finding the right solution for each customer. This position
requires traveling domestically as well as internationally to
customer locations for commissioning & installations and will
require availability in the event an emergency should come up. You
will be required to possess a valid passport.Job
Responsibilities:Setting up, fine tuning, programming additional
logic, and performing F.A.T's on each new project.Responding to
customers service calls & maintenance promptly and
effectively.Automating & integrating industrial packaging machinery
that includes,VFFS & HFFS Baggers (Vertical form Fill and Seal &
Horizontal Form Fill and Seal)Scales SystemsCheck-Weighing
SystemsMetal DetectionX-Ray DetectionIn-Line Conveyor SystemsPrint
SystemsConveying systemsPerforming maintenance repairs, system
overhauls, and troubleshooting on existing equipment.Capturing
customer information to complete invoicing.Logging all customer
calls & activity, and tracking all expenses incurred in the
delivery of the service.Identifying and pointing out to customers
new technologies to improve their process.Job Requirements &
Qualifications:Either a bachelor's degree in mechanical
engineering/ mechanical technology engineering, 2-year robotic
degree with minimum 5-years' experience, or certifications of
likewise attributes for those receiving training from military
service.Minimum 3-year experience.Fundamental understanding of
relay control logic, PLC's, and HMI's.Able to work independently
and available for travel.Able to read schematics.
Keywords: Source Pro Search, South Bend , Field Service Technician, IT / Software / Systems , South Bend, Indiana
Click
here to apply!
|