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Registered Nurse - Medical Office SJHS - Our Lady of the Rosary - Full-Time

Company: Saint Joseph Health System
Location: South Bend
Posted on: January 16, 2020

Job Description:

Administers direct and indirect patient care in an ambulatory care setting. Addresses total comprehensive needs of patients and oversees the delivery of care to a large diverse patient population. The RN initiates appropriate nursing interventions and education in conjunction with the physician’s or professional healthcare provider’s comprehensive patient plan of care. 1. Actively demonstrates the organization’s mission and core values, and conducts oneself at all times in a manner consistent with these values. 2. Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information. 3. Evaluates acute patient telephone calls and adds to daily schedule as appropriate. Provides counseling and/or direction to patient based on physician/healthcare provider preference or after consultation with provider. 4. Provides for the physical, emotional, and safety needs of patients under the general direction of the ambulatory care physician or healthcare provider. 5. Properly sets up exam room and prepares patients for examinations and procedures. Assists with procedures and examinations per physician/healthcare provider preference. 6. Accurately assesses patient symptoms, reactions, and physical condition and records data in the medical record. Documents vital signs and any other measures indicated by the condition or diagnosis of the patient per office protocol. 7. Schedules tests, admissions, etc. for patients with area hospitals and facilities as ordered by the physician/healthcare provider. In doing so, maintains a good rapport and cooperative working relationship with all members of the office, other provider offices, hospital services, and community agencies. 8. Provides instructions and/or educational training on special tests, procedures, or health and lifestyle modifications per physician or healthcare provider orders. For positions incorporating primary focus as a patient educator, responsibilities will include: a) Assesses the learning need of patient and/or family; b) Analyzes data and assesses where and when health teaching for patient and/or family should begin; c) Determines the patient’s knowledge through interview, interaction and observation; d) Identifies and sets goals and appropriate target dates based on knowledge of desired outcomes; and e) Provides appropriate patient education and health and lifestyle information. 9. Performs selective nursing procedures as approved by policy and maintains appropriate knowledge and skill level. Examples: medication preparation and administration, dressing applications and suture removals, first aid, administration of catheters, enemas, or irrigations. 10. Assists physician or healthcare provider with specialized treatments, i.e. gynecological exams, minor surgeries, electrocautery, biopsies, sigmoidoscopies, casting, sterile technique procedures, and specimen preparation. 11. Coordinates and directs, under the supervision of the ambulatory care setting manager, the activities of clinical personnel as determined by the specific needs of the site. May include tasks such as staff scheduling, quality assurance, oversight of students, nursing support, etc. Serves as a mentor. 12. Performs office laboratory procedures, which may include assisting with collection, testing, handling, transporting, and documenting of specimens. 13. Participates in professional development and enhancement activities, i.e. organizational sponsored CEU’s and informal educational opportunities. 14. Demonstrates the ability to perform responsibly in emergency situations based on the assessed needs of the patient. Maintains scheduled office visits by demonstrating appropriate time management and priority setting skills. 15. Provides operational and organizational assistance to the physician or healthcare provider by keeping the office running smoothly, ensuring patients are ready for examination to eliminate waiting time, anticipating the needs for equipment and instruments, and assuring all pertinent tests/reports are available. 16. Assures all documentation in the medical record is complete, accurate, timely, and co-signed by the physician or healthcare provider. 17. Demonstrates critical thinking in all aspects of patient care. 18. Notifies patient of test results. This may include advising of medication changes, abnormal values, follow-up testing and other highly sensitive conditions. 19. Handles all aspects of a prescription refill from retrieving the message from the script line, pulling the chart for review by the physician/healthcare provider and phoning or faxing the refill to the pharmacy. Appropriately documents in the medical record. 20. Assists clinical associates with immunizations, lab draws, blood pressure checks, injections, rooming patients and other duties as necessary. 21. Communicates with patients and visitors to the office in a professional, courteous, friendly and non-intimidating manner. Must be able to articulate the importance of the recommended directives of the physician or healthcare provider. 22. Maintains technological competencies, organization and neatness in the work area. Completes all mandatory in-services in required timeframe. Regularly assists co-workers as needed. Utilizes resources in a manner, which reflects an understanding of proper stewardship. 23. Performs other duties consistent with purpose of job as directed. JOB SPECIFICATIONS AND CORE COMPETENCIES Education: Graduate of accredited school of professional nursing (ADN, diploma, BSN) Licensure: RN Indiana license or licensed in another state having requested endorsement in Indiana. CPR certification required. Pediatric Clinic also requires ACLS and NRP certification. Experience: A minimum of six months current experience in the ambulatory care setting is preferred. Experience in various clinical areas is preferred. Other Job Requirements: Must be tactful in handling patient problems often of a highly personal and confidential nature. Must be able to maintain self-composure during frustrating interpersonal situations. Sustained mental attention required. Moderate to high levels of stress should be anticipated on a daily basis. Must be able to respond and react to emergency and changing situations calmly, professionally, and in an expedient manner. Must be able to work without constant direct supervision. Able to adjust communication skills to the level of the patient. Computer skills preferred. May need to occasionally travel to other SJPN locations within the three county area. Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs. KEY TO FREQUENCY CODES: R = Rarely (less than 0.5 hours per day) F = Frequently (2.6 - 5.5 hours per day) C = Continually (5.6 - 8.0 hours per day) N/A = Not Applicable O = Occasionally (0.6 - 2.5 hours per day) PHYSICAL REQUIREMENTS Sitting O Balancing F Stationary Standing O Reaching Overhead O Walking C Grasping F Ability to be Mobile C Keyboarding F Crouching R Pinching F Kneeling/Crawling R Twisting F Pushing: O Lifting: O Typical Weight: 25 Typical Weight: 15 Maximum Weight: 350 Maximum Weight: 35 Stooping R Climbing R Turning/Pivoting F Other Physical: SENSORY REQUIREMENTS Talking in Person C Hearing in Person C Talking on Telephone F Hearing on Telephone F Other Sensory: ENVIRONMENTAL SETTINGS Safety (e.g., clothing, safety equipment): Universal Precautions Exposures (e.g., fumes, chemicals, vibrations, humidity, temperature, dust, noise, etc.): O Operation of heavy equipment, tools, vehicles: R Required hygiene standards (e.g. food handling, contaminated and/or sterile equipment): O Blood-borne Pathogen/Hep B Risk: YES Air-borne Pathogen Risk: NO Other Environmental:

Keywords: Saint Joseph Health System, South Bend , Registered Nurse - Medical Office SJHS - Our Lady of the Rosary - Full-Time, Other , South Bend, Indiana

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