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Proposal Development Specialist

Company: Press Ganey Associates, LLC
Location: South Bend
Posted on: September 3, 2020

Job Description:

About Press Ganey

Press Ganey provides both ongoing advisory services and consulting in all phases of performance improvement. Our patient experience advisors are uniquely trained and skilled to identify areas of opportunity and help clients implement targeted improvement plans. Our consultants, whose health care experience is a true differentiator, work in partnership with organizations to identify and implement best practices across their operations.

Simply put, we are vested in our clients success, and dedicated to helping them understand and improve every dimension of the patient experience.

Positions Description/Overview:

The primary function of the Proposal Development Specialist is to manage the process of responding to Requests for Proposals (RFP), Requests for Information (RFI), and information requests as related to new and existing business development. As part of the Proposal Development Team, this role works in collaboration with the appropriate sales personnel in the preparation of standard proposal templates and responses to formal bids (RFI/RFP) and related tasks. The Proposal Development Specialist is expected to execute on/implement and support processes that ensure the proposal success:

Duties & Responsibilities:

* Work collaboratively with subject matter experts across all areas and levels of the organization, as well as geographically diverse teams.

* Maintain up to date working knowledge of all aspects of the business including mission, functionality of services offered, and industry trends to apply to proposals, ensuring success.

* Ensure all documents are in compliance with bid requirements, Press Ganey corporate branding standards, and other mandatory standards as required.

* Support the development and maintenance of sales enablement resources (e.g., both standard and custom proposal content, proposal templates, etc.) and maintain related software systems in use by the team (e.g., proposal management software, Salesforce, SharePoint, etc.).

* Develop, coordinate and monitor schedules. Creation and communication of deadlines and timelines for response documents.

* Quality check, print, bind, assemble, package and ship both electronic and print versions of proposal documentation.

* Writing, editing and proofreading of proposal documentation and data entry into Salesforce/CRM.

* Knowledge Management Support and Maintenance of Sales Enablement Resources.

* Train and instruct others as needed.

* Occasional travel between South Bend and Chicago office locations.

* Occasional additional hours outside normal business hours required to meet deadlines.

Qualifications and Experience:

* Formal proposal industry training, experience of certification (e.g. Association of Proposal Management Professionals (APMP) Certification, Shipley or similar program).

* Experience using and/or managing proposal management software or similar knowledge base software.

* 5+ years of related experience required.

* Advanced proficiency in Microsoft Word, Excel, Power Point and Adobe Acrobat.

* Demonstrated high attention to detail.

* Excellent interpersonal, written and verbal communication skill and training, including grammar, style, spelling, punctuation and proofreading skills. Familiar with writing style guides and formats (AP Style preferred).

* Adaptable communication style to work with all levels of colleagues across the organization.

* Excellent time management and organizational skills working with geographically dispersed staff, with a highly tuned sense of urgency .

* Ability to effectively lead projects from small to large, execute numerous simultaneous tasks, and demonstrated ability to prioritize all while under multiple, fast-paced deadlines.

* Ability to work independently on proposals and related tasks.

* Proven ability to manage workload including communicating effectively when additional team resources are needed to meet demands.

* Location preference is Chicago market, but can be flexible for the right candidate.

Minimum Education:

* Education/training equivalent of 4-year college program (e.g., Bachelor s Degree)



All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position.

For more information about Press Ganey, visit www.pressganey.com.

Press Ganey Associates, Inc. is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.

Pay Transparency Non-Discrimination Notice Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.


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