Patient Services Representative Float, Bilingual
Company: Goshen Health
Location: Nappanee
Posted on: April 9, 2021
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Job Description:
Requisition #: 8377 Entity/Department: Goshen Physicians / Float
Team (Care Connect) Shift/Hours: Days / Part Time, 32 hrs per pay
period Office Hours: Normally Mon - Fri, 8am - 5pm (may vary by
office, requires 6:30a to 6:30p availability) Location:
Float/Varied Locations in Elkhart County Area About GP Float Team:
Float team colleagues have the opportunity to learn about the
entire network. Float colleagues are scheduled to cover planned and
non-planned (ie sick call-offs) openings at each of our 26
practices in and around Elkhart County. Schedules are frequently
created months in advance but can change at the last minute as
well. The ideal Float Colleague enjoys learning and change, is
adaptable and would be considered a go-getter. This position
reports to work in all of the Goshen Health Goshen Physicians
office settings in a float capacity and must be bilingual in
Spanish.The Patient Service Representative (PSR) provides
exceptional care to the patients and customers of Goshen Health
Goshen Physicians through friendly, caring, courteous, and
professional service. The PSR is responsible for effective
patient/office coordination, scheduling of appointments,
registration, receipts and collections and data entry. Greets,
schedules and tracks patients to help the physician function as
efficiently as possible. Establishes and maintains good working
relationships with patients, other physician office colleagues and
all Goshen Physician colleagues. The person in this position
demonstrates the knowledge and skills to provide service
appropriate to neonate, pediatric, adolescent and geriatric
patients.Position QualificationsMinimum Education: High school
graduate or have evidence of the equivalent.Preferred Education:
Knowledge of CPT and ICD-9 coding.Minimum Experience: 1 year
experience in a related work situation. Must pass the Goshen Health
standardized Spanish Competency EvaluationCompetencies: Good
problem solving, verbal and written communication skills. The
ability to work as a team member. Strong computer skills
required.
Keywords: Goshen Health, South Bend , Patient Services Representative Float, Bilingual, Other , Nappanee, Indiana
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