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Patient Service Representative | Outpatient Therapy | Beacon Health System

Company: Beacon Health System
Location: Granger
Posted on: May 3, 2021

Job Description:

JOB SUMMARY Reports to the Manager or Director. Is responsible for the coordination of services for patients at the assigned clinic or site, which includes: admitting and discharging patients, contacting third-party payers for authorization/documentation/pre-certification, copying patient records and billing and scheduling new patients. Duties may also include performing a variety of routine secretarial duties, (i.e., preparing a variety of statistical or special reports, greeting customers, answering the telephone, filing, etc.). MISSION,#VALUES and SERVICE GOALS##### MISSION: We deliver outstanding care, inspire health, and connect with heart. # VALUES: Trust. Respect. Integrity. Compassion. # SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. JOB SPECIFICATIONS Education and Experience The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma (or equivalent); additional college-level business courses are preferred. Two to three years of progressively responsible experience in a related healthcare services environment is required. Knowledge # Skills Requires a thorough knowledge of general office policies and procedures, secretarial functions and rehabilitation patient services. Demonstrates the ability to operate and effectively utilize a multiple line telephone system and the Hospital information system. Demonstrates proficiency in basic computer skills (i.e., data entry, word processing and spreadsheets). Demonstrates well-developed communication skills, both verbal and written, needed to effectively interact with clients, staff and third-party payers (both internal and external). Demonstrates knowledge of and a commitment to Beacon Health System#s mission and values; and the organization#s goal of providing exceptional patient experiences by following the Performance Essentials. Working Conditions Must be able to be effective in a busy, dynamic and fast-paced office environment. Physical Demands Requires the physical ability and stamina to perform the essential functions of the position.

Keywords: Beacon Health System, South Bend , Patient Service Representative | Outpatient Therapy | Beacon Health System, Other , Granger, Indiana

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