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Operations Support Coordinator

Company: Wilbur Shaw Travel Plaza
Location: Rolling Prairie
Posted on: November 23, 2022

Job Description:



*Summary**: *

The Operations Coordinator assists with communicating and deploying corporate and local HR initiatives, participates in recruiting activities, delivers training and orientation, and processes required forms and worksheets. This position is responsible for assisting in creating and maintaining a positive HR presence among operations and staff within the branch. This is a non-exempt position and generally reports to the Multi-Unit F&B Operations Manager, depending on local requirements.

Essential Functions:

--- Assists in establishing a positive HR presence with all associates and management within the branch.

--- Assists in the application of all federal, state, and local laws, collective bargaining agreements, and corporate and local HR policies and procedures.

--- Proactively interacts with associates, identifies business and people issues, effectively resolves HR administration problems, maintains confidentiality, and escalates issues to the HR Business Partner.

--- Understands turnpike/airport/landlord policies and procedures and partners with operations to assist with compliance.

--- Supports the full recruitment process including posting new positions, conducting initial applicant screenings, coordinating interviews, performing administrative tasks to complete system based hiring process, and scheduling and tracking badging activities. May participate in Job Fairs and other recruiting efforts.

--- Responds to associate inquiries and questions related to pay, paid time off, scheduling, assignments, complaints, policies and procedures, and the on-boarding process.

--- Performs general administrative functions including but not limited to maintaining employee files, document retention, report generation, processing changes to employee records in HRIS systems and appropriate persons, completing logs and checklists, processing required forms and worksheets, and maintaining HR data, forms, and documents.

--- Coordinates and delivers new hire orientation

--- Promotes positive associate and labor relations.

Minimum Qualifications, Knowledge, Skills, and Work Environment:

--- Requires High school diploma or general education development (GED) diploma

--- Requires 3-4 years of administrative experience in a Human Resources function/environment;

Equal Opportunity Employer (EOE)

Job Type: Full-time

Pay: $16.00 - $18.00 per hour


* 401(k) matching

* Dental insurance

* Employee assistance program

* Employee discount

* Flexible schedule

* Health insurance

* Life insurance

* Paid time off

* Tuition reimbursement

* Vision insurance


* 8 hour shift

* Day shift

* Holidays

* Night shift

* Weekend availability

Work Location: One location

Keywords: Wilbur Shaw Travel Plaza, South Bend , Operations Support Coordinator, Other , Rolling Prairie, Indiana

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