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Customer Services/Doctors Tech

Company: Cunningham Optical One
Location: Warsaw
Posted on: November 26, 2022

Job Description:

*Full Time: Sales Associate/ Doctors Tech*

Cunningham Optical One is seeking a hardworking, Customer service associate. The candidate is someone with excellent patient service skills and who works well with others in a team environment. This is a full-time position(s) with 40 hours a week while delivering impeccable service. Salary is commensurate with experience.
Who you are:
* Passionate about eyewear, fashion, and culture.
* Stylish and individual, expressing a sharp understanding of personal style and Cunningham's place in eyewear fashion, along with Cunningham's standards.
* Punctual, eager to learn, and excited to grow with us.
* Excellent at communicating technical terms in a digestible & poignant way.
* Well-versed patient service representative with a drive and passion to provide an exemplary journey.
* Motivated self-starter and eager to learn.
* Excellent detail orientation and time management skills.
* Excels under pressure in a fast-paced work environment.
* Flexible with scheduling and available to work Saturday's and evenings as needed.

What you will do:
* Ensure accuracy and precision in performing and recording optical measurements, adjusting ophthalmic frames, and troubleshooting vision issues.
* Verify accuracy of finished ophthalmic products upon arrival from our labs.
* Demonstrate perfect ophthalmic product knowledge and provide thorough understanding of products to team members and patients.
* Work with other team members to ensure excellent store-wide patient service & provide trainings on optical processes and techniques.
* Sitting or standing for long periods of time.
* Elegantly walk through lens options with patients to ensure the Cunningham hospitality and expertise is extended through our optical program.
* Provide style & fit consulting on sales floor and lend help to our team.
* Act as a professional representative for Cunningham to expand a new base of Cunningham Optical patients & extend our mission across current and new channels.
* Take pride in the office appearance and show initiative.
* Computer skills a must, including MS Office and ability to learn other software.
* Familiar with insurance programs (Preferred).

Benefits:
* 401(k) matching
* Employee discount
* Health benefit contribution
* Paid time off
* Paid Vacation

Schedule:
* 8 & 4 Shifts
* Saturday Availability

Education:
* High school or equivalent (Preferred)

Language:
* English (Required)
* Fluent In Spanish (Preferred)

Experience:
* Sales / Customer Service
* Optical Experience: 1 year (Preferred)

Work Location:
* One location

Work Remotely:
* No

work Requirement:
* Dependable Transportation
* US work authorization Required

Please no phone calls.

Job Types: Full-time, Part-time

Pay: $13.00 - $17.50 per hour

Benefits:
* 401(k)
* 401(k) matching
* Employee discount
* Health insurance
* Life insurance
* Paid time off
Schedule:
* 4 hour shift
* 8 hour shift

Ability to commute/relocate:
* Warsaw, IN 46580: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location%58047475%

Keywords: Cunningham Optical One, South Bend , Customer Services/Doctors Tech, Other , Warsaw, Indiana

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