Loan Servicing Representative Consumer Loan Servicing
Company: Teachers Credit Union
Location: South Bend
Posted on: March 17, 2023
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Job Description:
We are searching for an experienced Loan Servicing
Representative Consumer Loan Servicing. - South Bend, Indiana 46601
Essential Function Performs a variety of post loan closing duties
for consumer loans and credit cards. These duties include loan
maintenance, loan adjustments, report monitoring, insurance
monitoring, payment processing, credit reporting, lien perfection,
payoffs, lien releases, document archival and retrieval. Provides
exceptional service to members and team members face-to-face, via
the telephone and email. Primary Responsibilities & Duties 1. - - -
- - Responsible for correspondence and communicating with members
and team members over the telephone, via email and face to face
regarding loan servicing related requests. 2. - - - - - Responsible
for processing internal and external requests for reversal of loan
fees, adjustment of payments, loan payoffs, title, document
retrieval and collateral releases. 3. - - - - - Performs monitoring
of loans for required collateral perfection process. 4. - - - - -
Responsible for ensuring compliant reporting to Credit Reporting
Agencies. 5. - - - - - Responsible for responding to Credit Report
Disputes via e-Oscar, phone, e-mail or mail. - 6. - - - - -
Processes payments for various insurances. 7. - - - - - Assists in
monitoring various loan reports to ensure accuracy and compliance
with servicing TCU lending policy. 8. - - - - - Services consumer
credit card accounts. 9. - - - - - Assumes additional
responsibilities as requested by the manager. Specific Skills
--- - - - - - - - Transaction Reconciliation, highly accurate data
entry skills and detail orientated in research are a necessity.
--- - - - - - - - Excellent human relations, verbal and written
communication skills.
--- - - - - - - - Organizational skills and the ability to
multi-task and prioritize the workload. Accountability
--- - - - - - - - Errors related to this position may affect
multiple areas due to the reliance on the records retrieval
systems.
--- - - - - - - - Accountable for following established procedures
and security measures in order to protect the Credit Union from
liability.
--- - - - - - - - Accountable for excellent member service and
adherence to the Credit Union's philosophy and Service
Expectations.
--- - - - - - - - Accountable for understanding and applying
government laws and regulations and TCU policies and procedures
relating to the Anti-Money Laundering Regulations including but not
limited to the Bank Secrecy Act (BSA), US PATRIOT ACT and OFAC.
Minimum Requirement
--- - - - - - - - High School Diploma (GED) or equivalent skills
and abilities
--- - - - - - - - Recent lending experience preferred. -
--- - - - - - - - 1 to 2 years required utilizing computer software
in a windows environment, i.e.; Microsoft Excel, Word, etc.
--- - - - - - - - Knowledge of lending regulations a plus.
Non-Exempt
Hourly WageOur company provides equal employment opportunities
(EEO) to all employees and applicants for employment without regard
to race, color, religion, sex, national origin, age, disability or
genetics.
Keywords: Teachers Credit Union, South Bend , Loan Servicing Representative Consumer Loan Servicing, Other , South Bend, Indiana
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