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Survey Processor I

Company: Press Ganey
Location: South Bend
Posted on: September 11, 2019

Job Description:



Survey Processor I



Location



IN - South Bend Office



Functional Area



Operations



Employment Status



Regular




Apply Now

About Press Ganey:

Press Ganey provides both ongoing advisory services and consulting in all phases of performance improvement. Our patient experience advisors are uniquely trained and skilled to identify areas of opportunity and help clients implement targeted improvement plans. Our consultants, whose health care experience is a true differentiator, work in partnership with organizations to identify and implement best practices across their operations.

Simply put, we are vested in our clients' success, and dedicated to helping them understand and improve every dimension of the patient experience.

Position Description/Overview:

Press Ganey currently has an exciting opportunity for a Survey Processor in our South Bend, Indiana office. This role will support .

The responsibilities of this position include data collection from patient surveys for client reporting purposes.

Duties & Responsibilities:


  • Data collection from patient surveys for client reporting purposes.

  • Review all mail for correct markings established by department. Separate surveys into appropriate piles for processing

  • Extraction of surveys from envelopes via equipment into piles for review

  • Scan all surveys received

  • Verify all scanned data for accuracy

  • Other related duties as they arise

    Qualifications:


    • 10 Key Experience - minimum 7,000 KPM

    • Prior experience with scanning equipment preferred

    • Ability to work with little supervision

    • The abilities to read and speak English

    • Must communicate effectively with others and understand written and verbal instructions

    • Able to lift 25 pounds and be familiar with standard mailroom and scanning equipment

      Minimum Education:


      • High school graduate or equivalent required

        All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position.

        For more information about Press Ganey, visit our web site at pressganey.com .

        Press Ganey Associates, Inc. is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.

        Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Keywords: Press Ganey, South Bend , Survey Processor I, Other , South Bend, Indiana

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