Field Dispatch Support Technician - Printers, POS

Company: eXcell
Location: South Bend
Posted on: February 14, 2020

Job Description:

At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. * * * Contract to Hire Opportunity * * *We are currently in need of a Dispatch Support Tech to perform break-fix work in and around the South Bend, IN area. Standard hours are Monday to Friday, 9 am to 6 pm and will include a rotating on-call schedule. Please note that hours will vary, and the candidate must be flexible to include nights and weekends. Technician will travel to each client's location to provide services Must maintain good customer focus meeting deadlines and service level agreements (SLAs) Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, printers, and POS Will perform Printer support including hardware break-fix, IMAC, and project work Works under general supervision Required qualifications: 1+ year(s) supporting printers and/or MFDs (multi-function displays), including software and break-fix 1+ year(s) of customer service experience POS support skills required Reliable transportation required (this is a driving position - reimbursed accordingly) Must be able to work staggered or late shifts possibly including evenings and/or weekends Need to be very personable as they will be interacting with a wide range of users and environments Ability to work on a ladder or lift required Ability to lift up to 50lbs. required Preferred qualifications: OEM Printer Warranty certifications OEM Laptop / Desktop Warranty certifications Server experience would be a bonus W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell Supports Equal Employment Opportunity** eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com. - provided by Dice

Keywords: eXcell, South Bend , Field Dispatch Support Technician - Printers, POS, Professions , South Bend, Indiana