PC Deployment / IT Desktop Support Technician

Company: TEKsystems
Location: Saint Joseph
Posted on: May 14, 2022

Job Description:

*Are you interested in gaining an opportunity
with an organization
that could prosper your IT career from a small
amount of experience to wherever
your IT career goals align? This opportunity
would allow someone to transfer an
internship or an IT degree/education/certification or personal IT experience into a lifelong
career in IT. This opportunity is
also suitable for any level of an IT support
individual*

Description:
Our client a large Healthcare System throughout the Midwest has a multiple openings to support a project to upgrade their technology. This will be replacing old PC's and upgrading to new devices in Windows 10. We are looking for IT Technicians that can work 1st shift on-site.

Skills:
To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications
Swapping out laptops/desktops and deploying Windows 10
Re-imaging windows 10 onto machines from windows 7
To assist all our users with any logged IT related incident when called upon
To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary
To accurately record, update and document requests using the IT service desk system
To install and configure new IT equipment
To resolve incidents and upgrade different types of software and hardware
To resolve incidents with printers, copiers, and scanners
To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner

*Please apply if you're interested in hearing more about the
opportunity and if you feel you're capable of completing any of these job
duties*
*We are looking to set up interviews as early as this week*

Keywords: TEKsystems, South Bend , PC Deployment / IT Desktop Support Technician, Professions , Saint Joseph, Indiana