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Desktop Support Service Technician

Company: Advanced Micro Electronics
Location: South Bend
Posted on: May 15, 2024

Job Description:

Job Type

Full-time

Description

Looking for an opportunity to advance your career as a Desktop Technician? Our company is seeking a skilled and passionate Desktop Technician to join our team. As a key member of our team, you will be responsible for providing technical support for desktop hardware and software issues at a single client site.

Responsibilities:

--- Install, configure, and troubleshoot desktop hardware, software, and peripherals for clients

--- Provide technical support for desktop hardware and software issues for clients

--- Manage client workstations

--- Provide support for on-site clients

--- Perform upgrades on client systems

--- Collaborate with other technical teams to resolve complex issues

--- Document all technical support activities in ticketing systems

--- Maintain accurate inventory records of all client equipment

Why work with us:

--- 100% Employee-Owned Company

--- Opportunity to work in a dynamic and growing city with a great quality of life

--- Competitive salary and benefits package

--- Opportunity for growth and advancement

--- Positive and supportive work environment

--- Chance to work with a dedicated and passionate team

--- Positive company culture and management

--- Vacation and PTO

--- 401(K) and Employee Stock Ownership Plan

If you are passionate about providing exceptional customer service and have a strong technical background, we want to hear from you!

This is a full-time position with a full benefits package. 8 AM to 5 PM Monday to Friday schedule.

Requirements

--- 1+ years of experience in a desktop support role

--- Proficiency in Microsoft Windows and Office applications

--- Knowledge of Windows Server and Active Directory

--- Experience with remote access tools and remote support

--- Strong communication skills and the ability to work with clients in a professional manner.

--- Ability to work independently and as part of a team.

--- IT Industry certifications such as CompTIA A+, Network+ are appreciated

--- Valid driver's license and reliable transportation is necessary.

Keywords: Advanced Micro Electronics, South Bend , Desktop Support Service Technician, Professions , South Bend, Indiana

Click here to apply!

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