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Sales Assistant

Company: RXO
Location: South Bend
Posted on: January 27, 2023

Job Description:

Solutions driven success.RXO brings together massive capacity, cutting-edge technology and industry-leading expertise to keep shippers and carriers ahead of the marketplace. At RXO, we're looking for innovative and collaborative employees who are committed to solving our customers' challenges. We know we can do big things when we work together - so join us on our mission to disrupt the industry.As the Assistant, Sales, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and RXO. If you're a superstar at multitasking and have a passion for helping others, join RXO and let us help you build a career you'll love.Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.What you'll do on a typical day:

  • Support Sales with managing the branches key accounts
  • Enter loads and confirm notes about the status of shipments
  • Schedule pickup and delivery appointments with warehouses and customers
  • Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments
  • Handle any issues that arise on shipments and share information and updates with the customer
  • Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete
  • Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group
  • Prioritize the daily workload and focus of your accounts, including load entry, tracking and reporting
  • Monitor report cardsWhat you need to succeed at RXO:At a minimum, you'll need:
    • Excellent verbal and written communication skills
    • Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment
    • The ability to work in a fast-paced environmentIt'd be great if you also have:
      • 1 year of sales or customer service experience
      • 1 year of related experience and/or training, and a general understanding of the transportation industrySolid attention to detail and follow-up skills with experience identifying and resolving problems We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
        The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
        Review RXO's candidate privacy statementhere.

Keywords: RXO, South Bend , Sales Assistant, Sales , South Bend, Indiana

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